Author Topic: firewall problem when trying to install avast  (Read 2465 times)

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razorboy

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firewall problem when trying to install avast
« on: December 19, 2010, 06:11:31 AM »
i having this problem when installing avast 5.0.677.
its aborted while installation and i always get window firewall setting cannot be displayed because the associated service is not running.do you want to start the window firewall/internet connection sharing (ICS) service?
need help
OS :window xp sp3


Offline Lisandro

  • Avast team
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Re: firewall problem when trying to install avast
« Reply #1 on: December 19, 2010, 09:57:02 PM »
Which was your old firewall, before AIS?
I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.
The best things in life are free.