Author Topic: ERROR BOX during Infected File Move  (Read 1804 times)

0 Members and 1 Guest are viewing this topic.

Offline Fybor

  • Newbie
  • *
  • Posts: 3
ERROR BOX during Infected File Move
« on: August 21, 2004, 05:58:54 AM »
On Aug 11, I Posted the following:

 When I try to delete, move an infected file, I get an error box with the message:

Avast!: Unable to move the infected attachment to the folder specified in configuration data. Error code is 00000002.

Build 4.1.418, File version 0433-1
amd 1.0g, win xp-sp1, MS outlook

Product is great! Has caught every attack, which happens at least once a day. Keep up the good work.  John

Then Vlk and Eddy posted the following Questions, and I answered:

Does the chest folder exist?  Yes, and the folder is selected.

1. Do you see the same error message even if you try to Delete?  YES

2. Is the infection found in an archive (e.g. ZIP) or a plain (uncompressed) file?  Plain as far as I can tell, Email attachments, I dont check to see what they are..

3. Is this during mail scanning? Yes and I use MS Outlook

The problem still exists, what should I do?  Thanks, John

Thanks, John

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31302
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re:ERROR BOX during Infected File Move
« Reply #1 on: August 21, 2004, 11:34:22 AM »
Clcik on the link in my signature and follow all steps on that page.