Author Topic: Some License BS from Avast...  (Read 8689 times)

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swarnava

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Re: Some License BS from Avast...
« Reply #15 on: December 23, 2010, 04:44:30 PM »
use filezilla client for uploading on ftp

Offline firzen771

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Re: Some License BS from Avast...
« Reply #16 on: December 23, 2010, 05:07:45 PM »
What does the Subscription page show in your avast?
(namely the customer number)

i PM'ed it to u
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Offline igor

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Re: Some License BS from Avast...
« Reply #17 on: December 23, 2010, 05:11:57 PM »
Yes, that's the old one... should end in -124.
What if you use the License resend form - do you get the new one?

Offline firzen771

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Re: Some License BS from Avast...
« Reply #18 on: December 23, 2010, 05:37:23 PM »
Yes, that's the old one... should end in -124.
What if you use the License resend form - do you get the new one?


nope, the resent license still says its invalid... >:(
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Offline igor

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Re: Some License BS from Avast...
« Reply #19 on: December 23, 2010, 05:41:24 PM »
Hmmm... what about now? (I invoked the resend myself)

Offline firzen771

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Re: Some License BS from Avast...
« Reply #20 on: December 23, 2010, 05:49:26 PM »
Hmmm... what about now? (I invoked the resend myself)

nope, still invalid...
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Offline igor

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Re: Some License BS from Avast...
« Reply #21 on: December 23, 2010, 05:52:49 PM »
Now I really don't understand how it's possible...
If you open the file you received (in Notepad) and look for the customer number... it's really the old one?

Offline firzen771

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Re: Some License BS from Avast...
« Reply #22 on: December 23, 2010, 05:56:31 PM »
Now I really don't understand how it's possible...
If you open the file you received (in Notepad) and look for the customer number... it's really the old one?


no, the customer number in the license u sent me is diff than the one i have in my avast. what i think is that when my 1st license was refunded perhaps both the old license and my new license wer disabled?
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Offline igor

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Re: Some License BS from Avast...
« Reply #23 on: December 23, 2010, 06:01:34 PM »
No, I loaded your (new) license into avast! and it worked without any problems...

It's certainly not how it's supposed to work, but what if you manually replace the file I mentioned in the first post (that's where the license is copied once you "insert" it into the program) with this new one?
It might be necessary to disable the self-defense to do that.

Offline firzen771

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Re: Some License BS from Avast...
« Reply #24 on: December 23, 2010, 06:04:29 PM »
No, I loaded your (new) license into avast! and it worked without any problems...

It's certainly not how it's supposed to work, but what if you manually replace the file I mentioned in the first post (that's where the license is copied once you "insert" it into the program) with this new one?
It might be necessary to disable the self-defense to do that.


hmm, that seems to have done the trick, perhaps a major bug in avast itself with the license acceptance? it seems to have a bug where its not accepting new licenses :-\
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Offline nmb

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Re: Some License BS from Avast...
« Reply #25 on: December 23, 2010, 06:13:57 PM »
but what if you manually replace the file I mentioned in the first post (that's where the license is copied once you "insert" it into the program) with this new one?
It might be necessary to disable the self-defense to do that.

Can you shed some light on this igor? Where to place? etc, please.