Author Topic: Cant Retrieve Password For Support Center!  (Read 2133 times)

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  • Guest
Cant Retrieve Password For Support Center!
« on: December 30, 2010, 09:24:41 PM »

So my problem all began years ago..about two, honestly.  When ever I would try to register with the support center @ with my inital email address, I would never get the confirmation email.  Not in my inbox, not in my spam, it just would not come thru.  I finally gave up and registered with a GMail address.

Now the problem is that somehow, my email address is registered but I cant retrieve/reset my password.  Its giving the same issue, even though Ill check one more time after giving it a good two hours.  Why do I want to use my main email, barring the obvious of course, is that my Avast 5 Internet Suite is registered to that email and I would like my support account to reflect the same.

Can I email Alwil Support directly to maybe have them 'push' the reset page to my email?  If so, do I simply send it to


  • Guest
Re: Cant Retrieve Password For Support Center!
« Reply #1 on: December 31, 2010, 06:38:39 AM »

Yes, that should work.

Be sure to include all the information you can.