ScRegSetValueExW failed

[FranG]

I get the following every time I choose Program for update (using manual update).  What's happening?  Avast 5.0.677/Win XP SP2

In the System Event Log:
Error   12/18/2010   2:58:22 PM   Service Control Manager   None   7006   N/A
Error   12/18/2010   2:58:22 PM   Service Control Manager   None   7006   N/A
Error   12/18/2010   2:58:22 PM   Service Control Manager   None   7006   N/A

All show:
The ScRegSetValueExW call failed for FailureActions with the following error:  Access is denied.


The Avast setup log shows:

18.12.2010   14:58:19.000   1292705899   (null)   Set registry: SYSTEM\CurrentControlSet\Services\avast! Antivirus\Description=Manages and implements avast! antivirus services for this computer. This includes the resident protection, the virus chest and the scheduler.

18.12.2010   14:58:19.000   1292705899   (null)   Service avast! Antivirus updated

18.12.2010   14:58:19.000   1292705899   (null)   sysSetServiceRestartActions(avast! Antivirus) failed, error code: 0x00000005


18.12.2010   14:58:21.000   1292705901   (null)   Set registry: SYSTEM\CurrentControlSet\Services\avast! Mail Scanner\Description=Implements mail scanning for avast! antivirus.

18.12.2010   14:58:21.000   1292705901   (null)   Service avast! Mail Scanner updated

18.12.2010   14:58:21.000   1292705901   (null)   sysSetServiceRestartActions(avast! Mail Scanner) failed, error code: 0x00000005


18.12.2010   14:58:22.000   1292705902   (null)   Set registry: SYSTEM\CurrentControlSet\Services\avast! Web Scanner\Description=Implements web (HTTP) scanning for avast! antivirus.

18.12.2010   14:58:22.000   1292705902   (null)   Service avast! Web Scanner updated

18.12.2010   14:58:22.000   1292705902   (null)   sysSetServiceRestartActions(avast! Web Scanner) failed, error code: 0x00000005


The Avast SelfDef log shows:

12/18/2010 2:58:22 PM   Write access to registry key \REGISTRY\MACHINE\System\CurrentControlSet\Services\avast! Antivirus\ denied. [C:\WINDOWS\system32\services.exe]

12/18/2010 2:58:23 PM   Write access to registry key \REGISTRY\MACHINE\System\CurrentControlSet\Services\avast! Mail Scanner\ denied. [C:\WINDOWS\system32\services.exe]

12/18/2010 2:58:23 PM   Write access to registry key \REGISTRY\MACHINE\System\CurrentControlSet\Services\avast! Web Scanner\ denied. [C:\WINDOWS\system32\services.exe]

[YoKenny]

Please read:
Support for Windows XP Service Pack 2 ends on July 13, 2010
http://support.microsoft.com/gp/lifean31

XP SP2 is very down level and SP3 has been available for XP for almost 2 years and has many Critical Updates and performance enhancements.

[CharleyO]

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Welcome to the forums, FranG   

Are you the system administrator?

Was it you that installed avast?


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[FranG]

Yep.  I'm administrator and only user.  I installed 5.0.677 over 4.8.  There were no apparent problems except I had to remove some 4.8 registry entries (setup log shows sharing violation) and it got the same ScRegSetValueExW errors.  That was before the SelfDef log was created, but there wasn't anything else running that would have blocked a registry change.

Is there supposed to be a FailureAction entry for the services?  Some have it, some don't.  The Avast entries don't.

Thanks,
Fran

[CharleyO]

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I am also the administrator and only user of my computer. I also installed 5.0 over 4.8 but I do not have those entries in my avast log. So, I can be of no help.

If avast is working correctly, I would not worry about it.


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