New avast 5.1.864

[christy a]

I am having trouble again with the new 5.1864 . I just updated mine to i didnt take out the 5.0 ? I know last time i took the 4.8 out and then i put 5.0 in should i do this one the same? DavidR , Schmidthouse i need help again.It just seems like my Internet Explore dont want to run and my pages are so slow to load.

[CraigB]

A clean install could help as there have been several problem's on some system's when installed over the top and updated though GUI.

[christy a]

Ok ty ,could you send me the new link,just in case i get the wrong one. I have XP

[schmidthouse]

A clean install could help as there have been several problem's on some system's when installed over the top and updated though GUI.

Sounds right to me

Please follow these instructions if you do not recall.

 Download the latest version of Avast (5.1.864) for the product you need and save it to your HDD:          

Free AV: http://files.avast.com/iavs5x/setup_av_free.exe
Pro AV: http://files.avast.com/iavs5x/setup_av_pro.exe
Internet Security: http://files.avast.com/iavs5x/setup_ais.exe
 
Then download the Avast Clean up Utility http://www.avast.com/uninstall-utility and save it to your hard drive where you can access it easily.
Please go to Start/Control Panel/Add and Remove Programs and choose Avast and click Remove and then Uninstall. Once the uninstall process is completed, Reboot your computer and when up and running, Reboot again into 'Safe Mode' and find the (aswClear v5) download you saved to your hard drive and run the Clean up tool. Make sure you first choose the version you want to cleanup and then run the tool, your computer will automatically reboot. Once up and running in Normal Mode, Install the latest version of Avast you saved to your hard drive and all should be fine. Please remember you need to choose the version in the Clean up tool that you have had installed on your system. If you have had both v.4 and v.5 installed, then you need to follow the ‘safe mode’ process twice; once for each version separately.
If you have any problems please feel free to let us know.

[CraigB]

Just to add a little more information to that, you should also run ccleaner after you delet avast and reboot http://www.piriform.com/ccleaner/builds  grab the slim build if you dont have

[schmidthouse]

Just to add a little more information to that, you should also run ccleaner after you delet avast and reboot http://www.piriform.com/ccleaner/builds  grab the slim build if you dont have

Thats never a bad idea