Author Topic: whats "the package is broken" mean?  (Read 3054 times)

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whats "the package is broken" mean?
« on: January 15, 2011, 12:09:32 AM »
it says this when i try to update virus definitions.

it also won't allow me to upgrade to the latest version.

it says my system is not fully protected.

will this work itself out or does my dumb ass actually need to do something?

i have the premium version running on my vaio laptop with win7. tia

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Re: whats "the package is broken" mean?
« Reply #1 on: January 15, 2011, 01:12:16 AM »
I think the wording is quite descriptive, the update package isn't working/broken.

Whilst a reboot may resolve this, if it doesn't try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. You may need to reboot after the repair.

I assume that the system is not fully protected message relates to not being able to update the virus definitions (out of date). You need to open the avastUI (click on the avast icon) and expand the Summary section to see exactly what it reason is.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security