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Author Topic: Internet Security  (Read 1805 times)

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ksiemb

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Internet Security
« on: April 25, 2014, 02:12:32 PM »
I just installed the trial Internet Security, then rebooted. My OS is XP Professional. Upon reboot, the Avast Icon did not appear in the System Tray. I had to click on the Desktop Icon to get it to appear. Why ?
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Offline Pondus

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Re: Internet Security
« Reply #1 on: April 25, 2014, 02:14:51 PM »
difficult to say....

did you remove your previous used security program according to vendors instructions before installing avast ?

removal instructions and removal tools for previous used security programs found here
http://www.avast.com/en-eu/faq.php?article=AVKB11#artTitle
http://singularlabs.com/uninstallers/


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ksiemb

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Re: Internet Security
« Reply #2 on: April 25, 2014, 02:20:45 PM »
I previously used AVAST AV, just not the Internet Security. The Installation procedure said nothing about uninstalling anything, and since I am installing another AVAST product, you would think they would take care of any uninstalling of their own product.
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Offline Pondus

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Re: Internet Security
« Reply #3 on: April 25, 2014, 02:29:59 PM »
Quote from: ksiemb on April 25, 2014, 02:20:45 PM
I previously used AVAST AV, just not the Internet Security. The Installation procedure said nothing about uninstalling anything, and since I am installing another AVAST product, you would think they would take care of any uninstalling of their own product.
then it should be fine..... unless there is a problem

see how it runs.... was this a one time issue...does it happen at evry boot?

you have a avast repair option to use if you get a problem, found at
controlpanel > Ad / Remove programs > avast > uninstall/change > repair option....

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