Hello avast! team!
I have been running avast! for several months and am very happy with it. My PC was recently infected however, and any help to fix would be greatly appreciated.
Symptoms:
I started receiving the Win32:Malware-gen pop-up from avast! a couple days ago. Around the same time, I started getting redirects to ad pages from Google search result links - but only in Firefox. IE still worked fine.
I ran a couple things to scan / try to clean:
SpyBot S&D
MalwareBytes Anti-Malware (after updating) (ran multiple times)
MBAM found and removed a number of things, but the issue did not go away. Also the problem has now gotten worse. When I boot normally, I get a blank screen after logging in. The only thing I can bring up is Task Manager using Ctrl-Alt-Delete. I can boot in Safe mode, but can't access the internet while in Safe mode. Fortunately I have a backup PC (from which I am writing this), and can download any needed tools and transfer them with a flash drive. I don't think I will be able to run any online scans (like Kaspersky) at the moment though.
Will wait to hear back from someone before uploading anything to this thread or running anything else.
Am running XP SP3 BTW.
Thanks in advance for any help!!