Author Topic: Can't remove external USB hard drive safely after 5.1.889  (Read 19404 times)

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Offline Charyb

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #15 on: January 18, 2011, 05:40:12 PM »
nmb, this is where pk mentioned it. http://forum.avast.com/index.php?topic=69367.0

I disabled the rootkit scan at startup and was able to eject properly (see attachment). Only tried once so far. I will keep testing this to see if it continues to work.

Offline nmb

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #16 on: January 18, 2011, 05:43:49 PM »
@charyb,

Thanks for the link. But, I don't prefer to disable the anti-rootkit at startup, though.

Offline Lisandro

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #17 on: January 18, 2011, 05:46:21 PM »
I don't prefer to disable the anti-rootkit at startup, though.
Nobody wants. Just a workaround... Does it work for it?
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Offline nmb

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #18 on: January 18, 2011, 05:47:39 PM »
Does it work for it?
I disabled the rootkit scan at startup and was able to eject properly (see attachment). Only tried once so far. I will keep testing this to see if it continues to work.

Offline dansorin

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #19 on: January 18, 2011, 06:05:20 PM »
A quick insert, read, removal worked fine.  After a period of time (several minutes) no joy. 
same problem here, it's frustrating. happens on XP SP3 pro and W7  pro.
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Offline Lisandro

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #20 on: January 18, 2011, 06:08:38 PM »
nmb, but does it work for you?
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Offline nmb

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #21 on: January 18, 2011, 06:19:45 PM »
nmb, but does it work for you?

Haven't tried it. For that I have to setup things first. Will try and let you know.

Offline Charyb

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #22 on: January 18, 2011, 06:23:47 PM »
Tech, I tried it 3 times now and it ejected each time (with rootkit scan disabled at start). I'm going to restart and come back to it later to see what happens.

edit: about an hour later now and still able to eject. seems like a workaround for now.
« Last Edit: January 18, 2011, 09:23:50 PM by Charyb »

Offline Lisandro

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #23 on: January 18, 2011, 08:37:59 PM »
Thanks. Hope they consider this as only a workaround and find a definitive solution.
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Offline Charyb

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #24 on: January 18, 2011, 10:44:28 PM »
I'm almost thinking that if the USB drive is plugged in during the rootkit scan that there is a problem. Log doesn't show any problems though. The rootkit scan seems to start about 8 minutes after the computer is rebooted and it's duration is less than a minute (on my computer). I will keep testing this. Though my testing this doesn't fix a thing. Just helps to understand what is going on.
« Last Edit: January 19, 2011, 12:06:00 AM by Charyb »

Offline Lisandro

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #25 on: January 18, 2011, 10:58:47 PM »
Yes, the scanning is run on demand 8 minutes after logon.
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Offline Charyb

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #26 on: January 18, 2011, 11:02:09 PM »
So it seems that if the USB is plugged in during this scan that it causes a problem with ejecting later. So don't plug it in until after the rootkit scan is complete (appr. 10 minutes after reboot). Kind of a pain for now.
« Last Edit: January 18, 2011, 11:04:47 PM by Charyb »

Offline Lisandro

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #27 on: January 18, 2011, 11:05:07 PM »
So it seems that if the USB is plugged in during this scan that it causes a problem with ejecting later. So don't plug it in until after the rootkit scan is complete (appr. 10 minutes after reboot). Kind of a pain for now.
Yes. Same problem in my computer.
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Offline Charyb

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #28 on: January 18, 2011, 11:11:32 PM »
At least I now have some sort of clue as to what is going on which makes me feel a little bit better about things. I now know not to have my USB plugged in between (approximately) the 7th and 10th minute after reboot or start up.
« Last Edit: January 18, 2011, 11:50:29 PM by Charyb »

Offline gentle4ug

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Re: Can't remove external USB hard drive safely after 5.1.889
« Reply #29 on: January 18, 2011, 11:29:35 PM »
Question?  Does the rootkit scan run 8 minutes after bootup or 8 minutes after user log in?  I have multiple user accounts on my machine.

I'll try some testing tonight.
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