update to version 5.1.889

[nyghd]

I updated program to 5.1.889 on both laptop and desktop(free version),2 hours later i could not connect to AOL on either machine-uninstalled AVAST on both machines and COULD connect to AOL-reinstalled an older version of AVAST and all worked well-now i keep getting avast popup to update to latest version but am afraid to update and have same problem-anyone else have the same problem ??
any ideas?The error i kept getting was AOL could not connect to the internet.
thanks for any "cures" or ideas for a cure.Using version 5.0.462 now.

[SafeSurf]

Hello nyghd and welcome to the forums.

There were some other users that had problems with AOL, but after doing an uninstall and clean install of Avast to the newest version, and making sure they had the latest virus definitions installed, AOL works fine for them now.

If you went back to v.5.0.462, this is a very old version and could be why you are having problems with AOL.  You will continue to get the Avast pop-up regarding the update to the latest version...we can't stop that.

I suggest that you uninstall and do a clean install of Avast:

1. Save a copy of Avast 5.1.889 and save it to your HDD:
Free:    http://files.avast.com/iavs5x/setup_av_free.exe
2. Download the Avast Uninstall Utility http://www.avast.com/uninstall-utility and save it to your HDD.
3. Disconnect from the Internet at this time.
4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
5. If Step 4 fails, boot into Safe Mode (hit F8 repeatedly) and run the Avast Uninstall Tool.  Uninstall all previous versions and products of Avast at this time.
6. Reboot.
7. Install the newest version of Avast and reboot.
8. Get Internet access and register your copy or add the license key for Free, Pro, or AIS.
    Free – http://www.avast.com/registration-free-antivirus.php
9. Update the Avast definitions.

Let us know if this fixes your problems.  Thank you.