« previous next »
Pages: [1]   Go Down

Author Topic: Avast won't update  (Read 4924 times)

0 Members and 1 Guest are viewing this topic.

ogrumpyone

  • Guest
Avast won't update
« on: January 21, 2011, 01:41:09 PM »
Hi all have just installed the latest version of avast free on my friends laptop for him. when i try to update it it comes up with "cannot connect to server" . However I can connect to the internet. I have tried a clean install but still nothing. Have just got rid of "My security centre virus". Any ideas please.

Cheers
Grumps ???
Logged

Silk0

  • Guest
Re: Avast won't update
« Reply #1 on: January 21, 2011, 01:42:55 PM »
What Firewall are you using?
Do you have allowed avast update process on the firewall?
Logged

ogrumpyone

  • Guest
Re: Avast won't update
« Reply #2 on: January 21, 2011, 01:48:36 PM »
Hi I have just tried that still no luck!
Logged

ogrumpyone

  • Guest
Re: Avast won't update
« Reply #3 on: January 21, 2011, 01:52:07 PM »
The message I am getting is Cannot connect to download844.avast.com (174.120.186.42:80)
Logged

Silk0

  • Guest
Re: Avast won't update
« Reply #4 on: January 21, 2011, 01:52:45 PM »
Maybe an clean install of your firewall will solve your problem..
Remove your actual version (make sure you remove everything) and install it again.
Logged

ogrumpyone

  • Guest
Re: Avast won't update
« Reply #5 on: January 21, 2011, 02:03:07 PM »
Its windows firewall, windows 7. i haven't got the discs at the moment so don't want to get rid of the firewall now.

Cheers

Bob
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Avast won't update
« Reply #6 on: January 21, 2011, 02:08:54 PM »
Try: Direct Connection (No Proxy)
asyn
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

ogrumpyone

  • Guest
Re: Avast won't update
« Reply #7 on: January 21, 2011, 02:18:36 PM »
Sorry don't know. How do I do that?
Cheers
Grumpy
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Avast won't update
« Reply #8 on: January 21, 2011, 02:23:34 PM »
Quote from: ogrumpyone on January 21, 2011, 02:18:36 PM
Sorry don't know. How do I do that?
Cheers
Grumpy


Open the avast GUI, click on Settings - Updates - Proxysettings
asyn
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

YoKenny

  • Guest
Re: Avast won't update
« Reply #9 on: January 21, 2011, 02:26:30 PM »
I have set up avast! to use Auto detect (use Internet Explorer settings)

You do not have to get rid of windows firewall.
Logged

ogrumpyone

  • Guest
Re: Avast won't update
« Reply #10 on: January 21, 2011, 02:29:46 PM »
Thanks Asyn thats done the trick.
Thanks for all your help.
Grumpy no more ;D ;D ;D
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Avast won't update
« Reply #11 on: January 21, 2011, 02:31:11 PM »
Quote from: ogrumpyone on January 21, 2011, 02:29:46 PM
Thanks Asyn thats done the trick.
Thanks for all your help.
Grumpy no more ;D ;D ;D

You're welcome..!!
Glad you aren't grumpy anymore..! :)
asyn
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

YoKenny

  • Guest
Re: Avast won't update
« Reply #12 on: January 21, 2011, 02:37:29 PM »
Stick around as we need more users with Windows 7 here.
Logged
Pages: [1]   Go Up
« previous next »