Author Topic: BankesFox A & Win 32/ NUQEL.E not detected & now infected  (Read 2694 times)

0 Members and 1 Guest are viewing this topic.

mmisko

  • Guest
BankesFox A & Win 32/ NUQEL.E not detected & now infected
« on: January 21, 2011, 10:00:13 PM »
BankerFox a &; Win32/nuqel Trojan
This nubee computer user needs help removing this virus--Am running xp, broadband on the infected computer, my other computer is not infected. I read on another site to stop this "Process" in Win task Master. I have task mgr. up but don't have a clue which one to stop! I cannot access the internet or anything else. From my other computer i have d/loaded and installed Spyware Doctor (claims it can remove the virus) via flash drive, but the virus won't let me use it. How can i stop the BankerFox process and use something to remove this virus? Whatever answers you give please remimber, i'm new at this so please discribe all steps. thanks to all.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37527
  • Not a avast user
Re: BankesFox A & Win 32/ NUQEL.E not detected & now infected
« Reply #1 on: January 21, 2011, 10:11:20 PM »
Quote
i have d/loaded and installed Spyware Doctor
remove Spyware Doctor and try this


Malwarebytes Anti-Malware 1.50.1  http://filehippo.com/download_malwarebytes_anti_malware/
always run update so you have latest database before you scan
click the remove selected button to quarantine any infections found
you may post the scan log here

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37527
  • Not a avast user
Re: BankesFox A & Win 32/ NUQEL.E not detected & now infected
« Reply #2 on: January 21, 2011, 10:20:23 PM »
Quote
From my other computer i have d/loaded and installed Spyware Doctor (claims it can remove the virus) via flash drive, but the virus won't let me use it.
OK overlooked this.....

Here is some tools you can run from a USB stick

Hitman Pro 3 - Second Opinion Malware Scanner  http://www.surfright.nl/en/hitmanpro
Hitman Pro in Force Breach Mode http://hitmanpro.wordpress.com/2010/03/16/hitman-pro-in-force-breach-mode/

SUPERAntiSpyware Portable Scanner  http://superantispyware.com/portablescanner.html?tag=SAS_HOMEPAGE


mmisko

  • Guest
Re: BankesFox A & Win 32/ NUQEL.E not detected & now infected
« Reply #3 on: January 24, 2011, 01:25:35 AM »
Thanks Pondus, i appreciate your help.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37527
  • Not a avast user
Re: BankesFox A & Win 32/ NUQEL.E not detected & now infected
« Reply #4 on: January 24, 2011, 01:33:41 AM »
but, did it work ?