Author Topic: JS:ScriptIP-inf [Trj] false positive on a website.  (Read 5322 times)

0 Members and 1 Guest are viewing this topic.

romain33

  • Guest
JS:ScriptIP-inf [Trj] false positive on a website.
« on: January 31, 2011, 12:47:42 PM »
Hi, and thank you for reading me.

This website have been hacked a long time ago.
http://www.studiopomelo.com

Now it is clean since at least one year...But avast is the only anti virus that continues to detected it as a malwear URL.

infection detected: JS:ScriptIP-inf [Trj]

Should we follow a procedure to be removed from this malwear list??

Thank you and sorry for my english...

swarnava

  • Guest
Re: JS:ScriptIP-inf [Trj] false positive on a website.
« Reply #1 on: January 31, 2011, 01:18:40 PM »
There is a new on-line contact form, http://www.avast.com/contact-form.php?loadStyles for:  * Sales inquiries; Technical issues; Website issues; Report false virus alert in file; Report false virus alert on website; Press (Media), issues.
- If you are reporting an FP, then you get another input filed open, click Browse button and navigate to the file you wish to submit.

spg SCOTT

  • Guest
Re: JS:ScriptIP-inf [Trj] false positive on a website.
« Reply #2 on: January 31, 2011, 01:38:28 PM »
Swarnava, if you are going to copy someone elses post, at least put it in a quote... ::)


romain33, welcome to the forum :)

I can't see an alert in the form of JS:ScriptIP-inf [Trj], only a block by the network shield. This would mean that it needs reporting as a false positive to avast to allow them to review the detection.
It can be done as above, and/or the information can be sent in an email to virus(at)avast.com with the subject  of "False Positive".

You could also include a link to this thread when sending.

Scott

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37643
  • F-Secure user
Re: JS:ScriptIP-inf [Trj] false positive on a website.
« Reply #3 on: January 31, 2011, 01:42:17 PM »
Html scan with VirusTotal / NoVirusThanks / Unmaskparasites are all clean

do you get the JS:ScriptIP-inf detection with your avast ?
do you have latest update ?

romain33

  • Guest
Re: JS:ScriptIP-inf [Trj] false positive on a website.
« Reply #4 on: January 31, 2011, 01:54:27 PM »
Thank you very much for your answers!!

I have reported the false positive with the form!
I hope this will solve the problem quickly because many people complain they can't access to the site when avast is installed.

Pondu, Yes i get the ScriptIP-inf detection only with avast. I installed the last version of avast and the vps is updated.

Thank you all.