Author Topic: Trouble renewing Avast 5.1.889  (Read 2439 times)

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paulb106

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Trouble renewing Avast 5.1.889
« on: January 19, 2011, 11:10:44 PM »

Im having difficulty getting Avast to renew.

I click Maintenance, Subscription, Renew Now and a new window appears "Renew your protection now and stay safe". However if i click the green button  nothing happens so i cant renew. Have I disabled something that needs to open a new window.

Many Thanks for your help.

Paul.

Offline NON

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Re: Trouble renewing Avast 5.1.889
« Reply #1 on: January 20, 2011, 12:32:17 AM »
Hello paulb106,

Try repair of avast:

1. Go to Control Panel and open "Add/Remove programs".
2. Find "avast! Free Antivirus" and click "Change/Remove" button.
3. Choose "Repair" and click next button.
4. After finishing it reboot your PC.

If this way does not work, please add more details about your problems and computers (OSes, avast's version etc.)

Thanks.
Desktop: Win10 Pro 22H2 64bit / Core i5-7400 3.0GHz / 32GB RAM / Avast Premium Beta(Icarus) / Comodo Firewall
Notebook: Win10 Pro 22H2 64bit / Core i5-3340M 2.7GHz / 12GB RAM / Avast Free / Windows Firewall Control
Server: Win11 Pro 23H2 64bit / Core i3-4010U 1.7GHz / 12GB RAM / Avast One Essential

Avast の設定について解説しています。よろしければご覧ください。

setablaze777

  • Guest
Re: Trouble renewing Avast 5.1.889
« Reply #2 on: February 03, 2011, 02:42:34 AM »
I am having the same issue. I have taken the steps you have mentioned but they did not make a difference. I am running windows Vista SP1 and avast version 5.1.889 Pro Antivirus. Appreciate any help...