Avast 5.1.889 Blocks my e-mail connection

[johndshine]

I'm running XP SP3 with Avast 4.8 Free Home Edition and Zone Alarm 8.0.298 and everything is fine; getting email with both Eudora and Outlook Express.  When I upgrade to Avast 5.1.889 I can't receive any email...the internet connection fails just for the email clients.  I can browse with IE and Mozilla Firefox.  I can view my email as webmail via the browser but not POP3 with Eudora or Outlook Express, unless I disable the Avast email scanner.  Turning Zone Alarm off doesn't make a difference.  Help?

[greener]

I think that 5.1.889 changes its internal rule for network connection.

When I used 5.0+COMODO, there was nothing to happen.

When AVAST upgraded to 5.1.889, I can not browse anything.

Finally I uninstalled COMODO, everything go back.

I suggest that you should REMOVE ONE (not turn-off) (AVAST or Zone Alarm).

[SafeSurf]

I suggest that you should REMOVE ONE (not turn-off) (AVAST or Zone Alarm).

You cannot turn off a software....but you need to actually uninstall it to test it.

There have been reports by many on the forum with conflicts of ZA firewall and Avast.  I would start by uninstalling ZA firewall per the vendor's instructions, reboot your machine, and see if this fixes your problem.

You will, however, need a firewall since the XP firewall is 1-way and very weak.  You might try something like Online Armor, Comodo (without AV), or Outpost to name a few.  Avoid Ashampoo, which is a known conflict with Avast.

Let us know if this fixes your problem.  Thank you.

[lchoopsfan11]

I have a new laptop windows 7 home premium.
Downloaded avast free 5.1.889 and I am unable to access my Comcast e-mail.
Is there a setting that needs input?

[johndshine]

I suggest that you should REMOVE ONE (not turn-off) (AVAST or Zone Alarm).

Let us know if this fixes your problem.  Thank you.

Thanks to greener and SafeSurf for helping me solve my problem.  I uninstalled Zone Alarm and rebooted.  Then upgraded to Avast 5.1.889 and rebooted and all worked very well.  I then downloaded and installed the current version of Comodo, rebooted, and  everything works well.  I have the anti-virus software I trust and now have a firewall that works with Avast.  Thanks again!