Author Topic: Svast Free won't let me update software.  (Read 2266 times)

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yottiegirl

  • Guest
Svast Free won't let me update software.
« on: January 30, 2011, 08:41:36 PM »
Recently changed from AVG to Avast Free Edition. No problems and works well although I cannot update my software.  I use File Hippo (2 years) with no problems.  Since installing Avast,  I now get a message to the effect that my security settings will not allow the download.  Nothing has changed apart from the Avast installation.  Any ideas please which will sort it? Thanks.

YoKenny

  • Guest
Re: Svast Free won't let me update software.
« Reply #1 on: January 30, 2011, 08:45:01 PM »
Did you fully remove AVG ???
What operating system are you running ???

yottiegirl

  • Guest
Re: Avast Free won't let me update software.
« Reply #2 on: January 30, 2011, 08:52:19 PM »
Hello, that was quick!

Yes, it took a lot of removing.  I am running Windows Vista Home Premium, SP 2, 332 bit, 2.0.GB.  It is well maintained, clean and running ok at the moment.  Thanks. :)

swarnava

  • Guest
Re: Svast Free won't let me update software.
« Reply #3 on: January 30, 2011, 08:56:03 PM »

I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.