Author Topic: Weird problem after update to 5.1.889  (Read 9243 times)

0 Members and 1 Guest are viewing this topic.

Sophora

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #15 on: February 08, 2011, 09:23:23 PM »
I saw that possible solution in another topic, uninstalled BhS, first start up today and PC still freezes  :'(
Going to uninstall Windows Defender, but have to wait till tomorrow to see whether that's effective or not. I'll be back

Sophora

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #16 on: February 08, 2011, 11:03:26 PM »
Turned out I didn't have to wait. It's update tuesday and, after installing
a bunch of Windows updates and removing Windows Defender, I restarted the PC and
the system froze exactly 4 minutes after login.......aaaarrrgh.
Restarted again, runs as usual. Any idea would be very welcome.

YoKenny

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #17 on: February 09, 2011, 12:13:30 AM »
Please read and follow these directions:
How to invoke memory dump creation?
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=71

Sophora

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #18 on: February 09, 2011, 12:47:34 AM »
oke, will do

wtfwtfwtf

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #19 on: February 09, 2011, 10:23:33 AM »
Have you un-installed Windows Defender ???

@ wtfwtfwtf

As you do not know what you are talking about please do not offer advice! ::)
YoKenny, as the person is asking a question to anyone on a support forum, I will answer as I see fit.
Please stop telling people what to say.

Sophora

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #20 on: February 09, 2011, 10:05:57 PM »
File has been uploaded, named sophora0209.zip

Sophora

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #21 on: February 10, 2011, 12:27:40 AM »
Since I can't stand having mysterious problems like the one described,
I've been fiddling around to see if I could produce the system freeze
intentionally, and I did manage.
If I start the predefined fast scan from the Avast interface, Avast scans
with no problem. However, if I turn on the PUP option, the system freezes
after a few seconds. And it is reproducable, PUP off - scan's fine,
PUP on - system freezes. Tried it at least 6 times to see whether
it's any particular file causing it, but the freeze happens with different
files although its always one of the .sys files in windows\system32\drivers.
I hope this info sheds some light on the issue.

Sophora

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #22 on: February 15, 2011, 09:45:39 PM »
Or should I just give up  ::)?

mokkaman

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #23 on: February 16, 2011, 01:35:55 AM »
hey goto avast settings -- troubleshooting and enable : load avast after other services.. this is recommended because, even if avast hangs/freezes or watever, your windows wil be working fine , and allow u to repair avast, reinstall..

now press start button- run- type  services.msc  . search for avastsvc.exe.. if its status is started/stopped/starting reply back. i think we have similar problems

Sophora

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #24 on: February 16, 2011, 09:48:01 PM »
Done that, under services Avastsvc.exe is shown as started, which by itself is not unexpected.

Krisrvftun

  • Guest
Weird problem after update to 5 1 889
« Reply #25 on: February 17, 2011, 06:03:31 AM »
I cant say for sure, but I got this problem after running the opera 9.5 beta.  It hasnt happened since I uninstalled it.   Just a suggestion.

mokkaman

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #26 on: February 17, 2011, 07:56:12 AM »
in case u dint find any solution to this problem , u can try this
hope u dint have problems in prev versions of avast. goto safe mode of xp, by pressing f8 while booting, uninstall avast from control panel and install 5.0.677. this build is pretty stable 

http://www.filehippo.com/download_avast_antivirus/8292/

after installation keep prog update as manual

i too had similar problem, the desktop took 5 min to load after booting, which was solved when i kept the xp service named 'eventlog' as automatic in services.msc.. may be it can work for u :)

Sophora

  • Guest
Re: Weird problem after update to 5.1.889
« Reply #27 on: February 18, 2011, 11:36:33 PM »
Haven't installed the older version yet.
All the changes I've made to my system do show some effect,
i.e. instead of freezing 4 minutes after logon, it now freezes
after 8 minutes after logon.
Not sure whether that is a real gain  :-\