I am trapped by a virus/malware program. Not sure how I got it or when I got it but it changed my desktop - which now reads "Remove this virus by running System Cleanup". I know this is a fake message - it's not even written in proper english.
Anyway, I can press F8 on boot but can't select safe mode because USB keyboard does not work yet (drivers not loaded at that point). If I turn on the computer and try to run "msconfig", a message says "you do not have permission to access MSCONFIG" - this is due to the virus.
I just picked up an old school keyboard that uses the purple plug and will try that later tonight. If I can get into safe mode, can I access the internet and download AVAST?
Sorry...this is all relatively new to me.