Author Topic: Avast Stops my browser?  (Read 6442 times)

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RobbieB

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Avast Stops my browser?
« on: February 12, 2011, 06:16:04 PM »
Avast seems to be stopping ALL of my browsers (Firefox, IE, Chrome, Opera) from working completely, they wont load at all, this has never been a problem before, and the problem is resolved when i disable it, which isn't a great idea, any ideas of how to fix it?

Offline essexboy

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Re: Avast Stops my browser?
« Reply #1 on: February 12, 2011, 06:19:41 PM »
What firewall do you have - and is Avast allowed through ?

RobbieB

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Re: Avast Stops my browser?
« Reply #2 on: February 12, 2011, 06:21:58 PM »
What firewall do you have - and is Avast allowed through ?

I use Outpost Security Suite and yes it is, another problem i have found is that it refuses to update to version 6.0.945.

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Re: Avast Stops my browser?
« Reply #3 on: February 12, 2011, 06:24:32 PM »
I do not use outpost, but if you disable it do the browsers load with webshield turned on..

Check the  firewall and ensure it is not blocking any Avast component

Online DavidR

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Re: Avast Stops my browser?
« Reply #4 on: February 12, 2011, 06:35:58 PM »
What firewall do you have - and is Avast allowed through ?

I use Outpost Security Suite and yes it is, another problem i have found is that it refuses to update to version 6.0.945.

Check that avast.setup is allowed in the Application Rules, if it does delete the entry and try an avast manual update this should force OSS to ask again, allow it.

In the Outpost security suite (OSS), do you have it running in compatibility mode, e.g. the anti-virus, anti-spyware and web control modules shouldn't have been installed when OSS detected avast was installed ?
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RobbieB

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Re: Avast Stops my browser?
« Reply #5 on: February 12, 2011, 06:49:43 PM »
What firewall do you have - and is Avast allowed through ?

I use Outpost Security Suite and yes it is, another problem i have found is that it refuses to update to version 6.0.945.

Check that avast.setup is allowed in the Application Rules, if it does delete the entry and try an avast manual update this should force OSS to ask again, allow it.

In the Outpost security suite (OSS), do you have it running in compatibility mode, e.g. the anti-virus, anti-spyware and web control modules shouldn't have been installed when OSS detected avast was installed ?

i deleted it from application rules and it asked for it again, i allowed it, and i dont really understand the final bit of what you said, could you please re word it?

Offline essexboy

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Re: Avast Stops my browser?
« Reply #6 on: February 12, 2011, 06:56:16 PM »
Let me try when you installed OA did you only select the firewall module ?

Has that cleared your problem with updating and the browser

RobbieB

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Re: Avast Stops my browser?
« Reply #7 on: February 12, 2011, 06:58:33 PM »
Let me try when you installed OA did you only select the firewall module ?

Has that cleared your problem with updating and the browser
I'm not sure, i've got firewall, anti leak and anti virus.

RobbieB

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Re: Avast Stops my browser?
« Reply #8 on: February 12, 2011, 08:04:55 PM »
Update:
I found two versions of Avast installed on my system, i uninstalled them both and installed the BETA version, im still getting the same problem,

Offline Asyn

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Re: Avast Stops my browser?
« Reply #9 on: February 12, 2011, 08:09:06 PM »
I'm not sure, i've got firewall, anti leak and anti virus.

Remove all parts except the FW.
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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RobbieB

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Re: Avast Stops my browser?
« Reply #10 on: February 12, 2011, 08:16:53 PM »
I'm not sure, i've got firewall, anti leak and anti virus.

Remove all parts except the FW.
asyn

It's worked fine until now, i cant see how it has stopped working now,
How would i remove all the parts except the firewall?

Offline Asyn

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Re: Avast Stops my browser?
« Reply #11 on: February 12, 2011, 08:20:26 PM »
It's worked fine until now, i cant see how it has stopped working now,
How would i remove all the parts except the firewall?

Sorry, I'm not familiar with OA.
Isn't there a possibility to install only the FW part..??
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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Online DavidR

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Re: Avast Stops my browser?
« Reply #12 on: February 12, 2011, 08:32:37 PM »
It's worked fine until now, i cant see how it has stopped working now,
How would i remove all the parts except the firewall?

Sorry, I'm not familiar with OA.
Isn't there a possibility to install only the FW part..??
asyn


Asyn and essexboy is getting OA (Online Armor) firewall and the Outpost Security Suite (OSS) firewall confused.

Once installed I don't know if there is a way to uninstall just the anti-virus element of the OSS or not. It doesn't look like there is a change option in the windows add remove programs/uninstall a program function to just uninstall a module.

Since I don't use the OSS version but Outlook Firewall Pro, I don't know if there is anything in the GUI to uninstall the anti-virus, if not the only option is to uninstall OSS, reboot and reinstall.

NOTE: at this point look out for the question about having avast installed during the installation or better still do a Custom install and uncheck the anti-virus and web control (if part of it) modules, the anti-leak module is fine, that is in my Outpost Firewall Pro version and no conflict.
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Offline Asyn

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Re: Avast Stops my browser?
« Reply #13 on: February 12, 2011, 08:44:34 PM »
Asyn and essexboy is getting OA (Online Armor) firewall and the Outpost Security Suite (OSS) firewall confused.

You're right Dave. Sorry about that, my mistake.
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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Online DavidR

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Re: Avast Stops my browser?
« Reply #14 on: February 12, 2011, 08:51:15 PM »
No problem, you weren't the first to be confused between the two (doubt you will be the late either) ;D
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