Author Topic: crash during install......  (Read 3197 times)

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jpmartin

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crash during install......
« on: February 12, 2011, 06:45:13 PM »
hello,

I recently come back using avast, but during installing it's freeze itself, so I restarted the computer and avast seem to work. My questions is does this normal? since avast is working, so I  assuming is OK?

avast 5.1.889.110120
windows 7

Offline DavidR

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Re: crash during install......
« Reply #1 on: February 12, 2011, 07:13:31 PM »
I would say it isn't normal.

But having nothing to work with we can't say, e.g. what AV did you have installed before and was it uninstalled followed by a reboot before installing avast ?

Where during the install did it freeze ?
What other security software do you have installed ?

If you update your Profile, signature we wouldn't have to ask some of these questions.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

jpmartin

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Re: crash during install......
« Reply #2 on: February 12, 2011, 07:31:04 PM »
I would say it isn't normal.

But having nothing to work with we can't say, e.g. what AV did you have installed before and was it uninstalled followed by a reboot before installing avast ?

Where during the install did it freeze ?
What other security software do you have installed ?

If you update your Profile, signature we wouldn't have to ask some of these questions.

I'm using avira before, since is expired I decide to come back with avast. uninstall aviria-clean all the registries reboot, then install avast.

during installing avast after command allowed the screen freeze like more than 5 mins

I have Malwarebytes' Anti-Malware on demand scans, superspyware pro disable & avast

Offline DavidR

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Re: crash during install......
« Reply #3 on: February 12, 2011, 08:03:00 PM »
Well that looks like it should have been OK, perhaps just a hiccup, if things are now running as they should.

If you check my signature you will see I also have SAS Pro and MBAM free and there is no need to disable the resident protection of SAS Pro with avast.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

jpmartin

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Re: crash during install......
« Reply #4 on: February 12, 2011, 08:12:15 PM »
well actually I had malwarebytes pro and superspyware pro and disable superspyware is a bit too much.. so it seem ok

thanks

Offline DavidR

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Re: crash during install......
« Reply #5 on: February 12, 2011, 08:42:38 PM »
Yes just one as resident anti-spyware/malware the other on-demand.

I have MBAM Pro on one system and SAS Pro on this one with MBAM free.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.5.6015 (build 22.5.7263.730) UI 1.0.711/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security