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Author Topic: Help on Computer Virus Attack  (Read 13436 times)

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Offline essexboy

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Re: Help on Computer Virus Attack
« Reply #15 on: March 05, 2011, 08:51:49 PM »
It appears from that report that all your file associations are gone

So first we will update you to SP3 to see if that cures it

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en

Then install IE8 http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

If that fails we will then run dial-a-fix

The extensions are being shown as a result of the tools - we will reset them later
« Last Edit: March 05, 2011, 08:56:00 PM by essexboy »
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annieli

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Re: Help on Computer Virus Attack
« Reply #16 on: March 05, 2011, 09:04:28 PM »
i am downloading the file now. it did not download properly from the website.
« Last Edit: March 05, 2011, 09:09:21 PM by annieli »
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annieli

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Re: Help on Computer Virus Attack
« Reply #17 on: March 05, 2011, 09:07:07 PM »
i am downloading the file now. it did not download properly from the website.
« Last Edit: March 05, 2011, 09:09:54 PM by annieli »
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annieli

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Re: Help on Computer Virus Attack
« Reply #18 on: March 07, 2011, 07:43:02 AM »
i install the SP3 and update the Internet Explorer.

i did a OTS scan again and attach the file.

not sure did you want me to OTS scan again, the next step
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Offline essexboy

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Re: Help on Computer Virus Attack
« Reply #19 on: March 07, 2011, 12:13:58 PM »
That looks OK what are your current problems ?
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annieli

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Re: Help on Computer Virus Attack
« Reply #20 on: March 10, 2011, 08:25:14 AM »
Thank for helping me for the last few weeks.

The computer is running pretty well right now except for one thing.

When I open the search box, My Computer--Search, I am getting an error message "Data Execution Prevention". When I open the box again, I am not getting any option when I can search. It looks like the search option has been disable or not working properly. 

On the XP computer, there is usually a dog wagging his tail on the bottom left. On top, there is an option I can search for files.

Right now, the dog is just sitting there with no option to search.

What can I do?
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Offline essexboy

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Re: Help on Computer Virus Attack
« Reply #21 on: March 10, 2011, 12:35:07 PM »
Follow the steps on this page and let me know if that resolves it
http://bubble.ro/Data_Execution_Prevention_error_message_in_Windows_XP.html
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annieli

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Re: Help on Computer Virus Attack
« Reply #22 on: March 11, 2011, 06:56:40 AM »
i follow the steps and not working at all (Search).

also, flash get keep shutting off when i turn it on with an error message

An unknown error occurred while accessing C:\Program File FlashGet\Default.jcd

i try deleting, reinstalling flash get, same error.

not sure is this related with search error.
« Last Edit: March 11, 2011, 09:54:44 AM by annieli »
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Offline essexboy

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Re: Help on Computer Virus Attack
« Reply #23 on: March 11, 2011, 12:35:06 PM »
Lets look deeper

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan

On the first tab select all elements down to Computer and then select start scan
Once it has finished select report and post that.



Do not close AVPTool or it will self uninstall, if it does uninstall - then just rerun the setup file on your desktop

Now an analysis scan

Select the Manual Disinfection tab
Press the Gather System Information button
Once done Open the last report saved folder  then upload the zip file toMediafire and post the sharing link.

The file is located at C:\Users\your name\Desktop\Virus Removal Tool\setup_9.0.0.722_05.01.2011_20-34\LOG\avptool_sysinfo.zip


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annieli

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Re: Help on Computer Virus Attack
« Reply #24 on: March 12, 2011, 01:31:34 AM »
i am in progress of installing the virus scan.

« Last Edit: March 12, 2011, 04:36:56 AM by annieli »
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annieli

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Re: Help on Computer Virus Attack
« Reply #25 on: March 12, 2011, 11:29:01 AM »
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Offline essexboy

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Re: Help on Computer Virus Attack
« Reply #26 on: March 12, 2011, 12:26:39 PM »
OK that shows it is not malware related...  SO I will need to search for another solution

How did you uninstall flashget ?
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annieli

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Re: Help on Computer Virus Attack
« Reply #27 on: March 12, 2011, 08:40:40 PM »
Before Flashget crash, my computer freezes up and I had no choice but to shut down the computer manually. Then, when I restart the computer, I turn on flashget, it turns off automatically within 5 seconds. And, I got that error message previously posted, Default.jcd error.

I delete that file from Add/Remove Program/Software under Control Panel.

I reinstall Flashget in the same C drive and another directory (different times, deleted first, then reinstall) and still the same problem.

Not sure it is related to the registry files or ?????
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Offline essexboy

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Re: Help on Computer Virus Attack
« Reply #28 on: March 12, 2011, 11:44:24 PM »
Hmm if you powered your system off there is a chance you may have some corrupted sectors

Follow the directions on this page and let me know if it finds any errors

http://support.microsoft.com/kb/315265
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annieli

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Re: Help on Computer Virus Attack
« Reply #29 on: March 13, 2011, 10:39:10 AM »
Under CMD

CHKDSK is verifying indexes (stage 2 of 3)....
Deleting Index Entry plugtmp-3 in index $I30 of file 6425
Deleting Index Entry PLUGTM`3 in index $I30 of file 6425
Index Verification completed

Errors found. CHKDSK cannot continue in read-only mode

It did not reach stage 3 of 3

It suddenly stop with errors found and cannot continue in read-only mode.


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