Author Topic: Automatic and Manual Update failing in Avast! Free version 6.  (Read 3334 times)

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asenior

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Automatic and Manual Update failing in Avast! Free version 6.
« on: February 25, 2011, 03:29:03 AM »
Updated from Avast! v5 to v6 via the Avast! UI when it officially became available.  All went smooth!

Believe that the automatic update this A.M. went okay.  However, this afternoon the (red) warning screen came on that the automatic update failed.  Since then I tried numerous times to update manually, however no successful update.

Difficult to explain the contradictory messages I receive(d) in the GUI.  Therefore I added the attachments for you to see and probably have a solution for me other than uninstalling Avast and reinstalling it.  Thank you for reading and hopefully giving me an answer in how to correct this.  I was also thinking that your servers are very busy but then why these contradictory messages in the UI?  Of course, if no fix available, I will delete and install Avast!.  :)  

Oh, Win XP Home, SP3, PC Tools FW - MBAM Pro - SAS on demand.
« Last Edit: February 25, 2011, 03:32:02 AM by asenior »

Online DavidR

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Re: Automatic and Manual Update failing in Avast! Free version 6.
« Reply #1 on: February 25, 2011, 03:34:12 AM »
Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. You may need to reboot after the repair. This has in the past resolved this out of sync issue between reported and actual VPS version.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

asenior

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Re: Automatic and Manual Update failing in Avast! Free version 6.
« Reply #2 on: February 25, 2011, 04:02:58 AM »
Hi DavidR,

I did do a repair in the Add/Remove but didn't reboot.  Doh!  Now I rebooted and that fixed it.  Thank you so much!!   :)

Online DavidR

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Re: Automatic and Manual Update failing in Avast! Free version 6.
« Reply #3 on: February 25, 2011, 04:35:28 AM »
No problem, glad I could help.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security