Can't update AIS ver6.0.1000 virus database

[jason7619]

Hi;

Just updated AIS to version 6.0.1000 but I am having problems updating the virus database. I've been online for 5 hours now and it's still "initializing". I downloaded the vps update at http://www.avast.com/download-update it launched/ran normally but later it showed an error "..spawning.." something.  

Anyone experiencing this...?

What can I do?

Thanks:)

[pixo45]

I'm having the same problem, it just says the my license is invalid.

[Lisandro]

I'm having the same problem, it just says the my license is invalid.

Please, upload (attach) the avast log: C:\Program Files\Alwil Software\Avast5\Setup\setup.log
(or the shorter C:\Users\All Users\Alwil Software\Avast5\log\Setup.log).

If the file is too big for the forum, post the last 400-500 lines of it.

[jason7619]

Hello;

It's been 14 hours now and still AISver6 will not update. Eeven with the application of the manual vps I have downloaded. My license is not a problem as it recognizes mine. With the exception of the license issue mine and pixo's problem is the same. Internet connection is not the problem as I have updated all the other programs fine and dandy.

I also have observed that it takes too long for Windows 7 to eject my pendrive. Had to log-off before I can eject it. Was not that way.

Any ideas please....

Will I also post the setup log as with pixo's...? If not what will I do short of reverting back to ver5.1.889....?

[Lisandro]

jason7619, the log will help troubleshooting.
About ejecting, I think there isn't a problem or, if there is in your case, it's unrelated to updates.

[jason7619]

Hello;

Did a clean install and everything seems to work fine as of the moment now downloading updates. I'll check the manual installation of the updates later. Will be back to report again here.

jason

[Asyn]

I'm having the same problem, it just says the my license is invalid.

Please, upload (attach) the avast log: C:\Program Files\Alwil Software\Avast5\Setup\setup.log
(or the shorter C:\Users\All Users\Alwil Software\Avast5\log\Setup.log).

If the file is too big for the forum, post the last 400-500 lines of it.

Don't worry about this one, Tech.
He did use a stolen key.
asyn

[Lisandro]

He did use a stolen key.

How did you discover?

[Asyn]

He did use a stolen key.

How did you discover?

Start reading here: http://forum.avast.com/index.php?topic=72299.msg603319#msg603319
Btw, you did even post in this thread.

[Lisandro]

How could you be sure that jason7619 was in the same situation?

[DavidR]

How could you be sure that jason7619 was in the same situation?

Asyn hasn't said that jason7619 has a stolen (invalid license), his references (and his quote) relates to pixo45. He isn't saying jason7619 is in the same situation.

Also jason7619 says in his post he isn't having a problem with his license, but not being able to update.

[Lisandro]

Sorry, I've misread the crossed posts.

[jason7619]

For the record my key is not stolen. I got it from the winter promo last year. I also got another one from  a forum winning which also got what they offered from the winter promo.

I am so sorry for pixo45 about his "issue". There are lots of promo's giveaways out there even if he has not been lucky in the winter promo..so he should not have taken pains to attempt to do that via the YouTube thing he has seen(that post or whatever it was should be banned there..$%#@*&@!!!!:( AND there is the freeware version which is solid. I wonder why.....

Went back to report about my incident about updates.

Well it's okay now and have confirmed that I can update both manually and automatically. I seem to notice that when I hit Maintenance>update engine and virus definition, that it still goes "Initializing 1/2...etc" and seems like to go forever...then after about 5-8minutes there was the green pop-up saying I am updated.

That was like that yesterday and today for my AvastFree and AIS(without the firewall).

Seems to be okay now. Will get back here tomorrow if there are any additional observations.

Thanks guys for the support here:)

PS:

YouTube poster bad ass bit...#$@$%&(*&!!!!!)

[Asyn]

For the record my key is not stolen.

Nobody said so. Don't worry, jason.
asyn

[jason7619]

For the record my key is not stolen.

Nobody said so. Don't worry, jason.
asyn

--Thank you and just wanted to clear that out..people might get confused as what happened to Tech. AND I wanna thank you guys for clearing it out:) Yehey:)

Anyway, reporting bakc that I am updating fine and dandy for both AID ver6 and AvastFree ver6:) Yeah! Manual updates are also okay(you'd have to do a reboot to see the applied manual update...right?)

Thanks all:)