[FR] Avast detect some virus on my website.

[Sparkdaemon]

Hi everyone !
(I'm French, And .. I've a bad English, Sorry..)
Since the day before yesterday, Avast detect Trojan horse on my website ( http://www.newlifebobba.fr/ ) And i don't now why.
I think some players report the website, or a new script (We just changed the login page).
Please, Help me for this problem, Avast don't help me.

(if u want more informations, Tell me. )

Have a nice day !

[essexboy]

I just visited the site with no problem - the virus data base has just been updated.  So update and try again

[CharleyO]

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I got no alerts neither and I visited all pages I could without signing in.


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[Sparkdaemon]

thank you for your quick answer
could tell me why your system block my users?
You tell me tou don't have any alert from my website, but my users can't logg on cause AVAST bloks them each time they try to load the schockware system they need to use my website since yesterday.

[CharleyO]

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As I said, I did not sign in (login).
So, it seems that there is something in the login process.
Have you checked that process of your web site?


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[Sparkdaemon]

Yesterday mornig, loggings were ok.
since yesterday evening, we have this problem.
we didn't change anything. the only changement was your update.
 why it worked before your update, and stopted to do after you did it?

[Pondus]

can you post a screenshot of the avast pop-up warning ?

[CharleyO]

***

You do not have to change anything on your web site. Hackers can do that for you.
That is why I asked you if you had checked the login process of your web site. Have you checked it yet?

Of course, it could be a false positive by avast. Someone (you or one of your users) will have to send in a report to avast for it to be checked for a false positive. This can be done through the avast GUI.


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[Sparkdaemon]

I don't use avast.
I've asked my member for a screenshot.

And, I've checked the Loggin process, and nothing changed.

[Omid Farhang]

Well, no problem with avast, but some problem with other....
http://www.mywot.com/en/scorecard/newlifebobba.fr
http://www.siteadvisor.com/sites/www.newlifebobba.fr

[Asyn]

Report    2011-02-26 17:40:03 (GMT 1)
Website    newlifebobba.fr
Domain Hash    04369cf87d0d7d38cfce4e7b66f40085
IP Address    217.23.14.152 [SCAN]
IP Hostname    customer.worldstream.nl
IP Country    NL (Netherlands)
AS Number    49981
AS Name    WORLDSTREAM WORLDSTREAM AS
Detections    3 / 18 (17 %)
Status    DANGEROUS

[DavidR]

The problem for us 'avast users' in the forum, is we aren't seeing the problem as we aren't trying to log in as we aren't registered/members at your web site. So we physically can't access the areas that your users are reporting as a problem.

Interestingly when I tried to visit your site I got a WOT notification, http://www.mywot.com/en/scorecard/newlifebobba.fr One of the comments is recent and also relates to JAVA Virus. Whilst WOT isn't the most reliable reputational  database it does seem related. So any images of the alert would be helpful.

[Sparkdaemon]

we looked at your forum.avast.com. You ask to look at mywot.com website. We have some bad evaluations.
could I understand anybody can make any comment he wish and you block wesite without any verifications from your services? this way, I could say AVAST gave me a virus and You block your own website?
You talk about a virus from JAVA, but we DON'T use itat all.
thanks by advence for your quick answer and to unblock my website in a really short time. If you don't do, I'll call to may advocates about diffamation and to have some indemnification you caused

[CharleyO]

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Avast does not use WOT for it's blocking. These are individual users who are using WOT.

I suggested to you above the proper thing to do. So, it is up to you or one of your users to do so.

Of course, it could be a false positive by avast. Someone (you or one of your users) will have to send in a report to avast for it to be checked for a false positive. This can be done through the avast GUI.

You do not have to use JAVA but a HACKER might use JAVA on your web site.

Making threating remarks does not help you.


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[Asyn]

1. this way, I could say AVAST gave me a virus and You block your own website?
2. If you don't do, I'll call to may advocates about diffamation and to have some indemnification you caused

1. What are you talking about..
2.
If you think this is a FP, report it here: http://www.avast.com/contact-form.php?loadStyles
asyn