Author Topic: My new Avast won't start  (Read 1825 times)

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wwbelisle

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My new Avast won't start
« on: March 02, 2011, 06:20:36 PM »
Say application isn't configured correctly. So how do I get this fixed?

Offline Lisandro

  • Avast team
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Re: My new Avast won't start
« Reply #1 on: March 02, 2011, 08:35:34 PM »
I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.

Which version are you trying to install? The free or the paid one?
The best things in life are free.