Beavis,
Avast is an excellent program. Your friend apparently had something going on before Avast was installed. A slow running computer usually indicates a "supply" of malware/spyware.
Have your friend download and install Adaware by Lavasoft (
www.lavasoft.de). I would also recommend she download and install A2 Trojan scanner (
www.emsisoft.com/en/) Both are freeware and do an excellent job of detecting and removing junk that slows the putter down.
As for the language....
Well, we are sensitive about that here. You are most welcome, but try to be a bit more patient. We are glad to help you and your friend in any way possible to fix up her putter.
The information requested by Technical and Eddy would be most helpful.
Thanks again and welcome to the forum.
