Author Topic: is the update server down?  (Read 28749 times)

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Kerim

  • Guest
Re:is the update server down?
« Reply #45 on: September 13, 2004, 07:43:50 PM »
Hi again,

I like to add that only today I re-installed and full updated the OS 'Windows ME'.
And the only protecting software I installed is Avast4 Home.

Kerim

Kerim

  • Guest
Re:is the update server down?
« Reply #46 on: September 14, 2004, 08:42:59 AM »
Hi,

I temporarely solved the database updating issue on my friend's PC by full downloading it from avast.com  :)

For instance, I had the same problem after installing Avast! 4 Home on another friend's PC running XP SP1 (He had AVG free that I uninstalled). That one is not registered... yet. I thought it might be the cause.

By the way, I myself run on my PC 'Avast4 Pro' and I am very satisfied with it.
But I noticed a difference about the license keys. Mine is shown in the 'About avast!...' but it was not the case after registering the home edition of my friend with the key received by email. Is it normal for home edition?

Kerim

Offline Vlk

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Re:is the update server down?
« Reply #47 on: September 14, 2004, 09:09:29 AM »
I don't understand the question. Are you saying that your avast doesn't show in the licensing info in the About box?
If at first you don't succeed, then skydiving's not for you.

Kerim

  • Guest
Re:is the update server down?
« Reply #48 on: September 14, 2004, 09:58:29 AM »
I am very sorry Vlk  :(

Please disregard my last note about the keys. It seems I was very tired yesterday. I rechecked about it the expire date is ok, Nov 2005. I forgot that the last digits in the license key are not shown in the list.

Thank you for your care... but the main problem about 'server is down' is always around, though the IE browser can reach it directly.

Kerim

Kerim

  • Guest
Re:is the update server down?
« Reply #49 on: September 14, 2004, 10:05:44 AM »
By the way you may ask me anything you like me to check and log perhaps.
Although I am rather expert only in electronics design  ;) with some help I think I can walk also into the PC jungle  ;D

Kerim

  • Guest
Re:is the update server down?
« Reply #50 on: September 14, 2004, 06:32:17 PM »
since I have the same problem as of our friend luieg1, I tried to compare some avast files in:
1- my PC that can update (running Avast4 pro),
2- my friend's PC that got 'server down' error (running newly installed Avast4 Home)

Here is the first file... setup.ini

Good, on XP SP2 (Avast4 Pro)
-------------------------------
[UpdateSummary]
UpdateStartTime=76540309
SetupOld=418
PrgOld=418
VPSOld=276225
PartsWanted=0F000000
Server=download2.avast.com
IP=66.98.252.36:80
DldFiles=3
DldBytes=30
DldTime=11576
LastError=536870913

False, on Win ME (Avast4 Home)
----------------------------------------
[UpdateSummary]
UpdateStartTime=3370616
SetupOld=418
PrgOld=418
VPSOld=271363
LastError=1223
PartsWanted=0F000000


Are the missing lines normal?
 
By the way, 'servers.def' are identical in both PCs.


Kerim

  • Guest
Re:is the update server down?
« Reply #51 on: September 15, 2004, 10:10:55 AM »
While I am connected to Internet, I used again today the repair option in uninstall Avast (Start -> Control Panel -> Add/Remove Programs) and Avast succeeded to update (now is 438-1).