Hello jerome309 and welcome to the forum.
Did you just upgrade to version 6.0.1000 or do a clean install? If you had Avast before this version, what was the previous version?
1. What is your OS, 32 or 64-bit?
2. What other security software do you
currently have or did you have
in the past on this machine including:
- Antivirus (AV)
- Firewall (FW)
- Trial versions of AV, FW and other security programs
- Other security software
- If they were in the past, how did you remove them (the vendor's uninstaller's tool or another way)?
You can try an
Avast Repair to see if this fixes your problem:
- Go to Control Panel > Add/Remove programs > Avast Antivirus.
- Scroll down and choose Repair function in the pop-up window.
- Reboot.
After we get your reply to the above questions, we will proceed from there. It is possible that if you had prior security software some remnants are causing the problem and we can give you uninstaller tools to fix this, or software known to cause conflicts may be an issue. If this is not the case, you may also have a bad install/corrupt and we may have you uninstall and do a clean install using an uninstaller tool. So we will await your reply. Thank you.
