Author Topic: avast 6.0 and XP problems (shutdown and continuous scanning)  (Read 11220 times)

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Offline Zyndstoff (aka Steven Gail)

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #15 on: March 08, 2011, 11:42:25 AM »
Please post the HJT-log, that lukas asked for in the other thread.
http://forum.avast.com/index.php?topic=73088.msg609228#msg609228
asyn


And I did on this thread...

I have reported the post concerning the funny behaviour due to intellitype keyboard to the mods so the devs may take a look at this symptom.
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Offline Lars-Erik

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #16 on: March 08, 2011, 11:51:42 AM »
Found what probebly cause the scanning of lots of programs when starting things.
This (as mentioned above) only happends when I start things from IntelliType keys.
It seems like IntelliType keeps a list of programs recently started on the computer.
This list is exacly the programs avast! scans when I use an IntellType keys to start something.
But why this has started to happend now I don't have a clue. And not how to avoid it.

« Last Edit: March 08, 2011, 11:57:02 AM by Lars-Erik »
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Offline Zyndstoff (aka Steven Gail)

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #17 on: March 08, 2011, 11:58:38 AM »
Put the intellitype software on the exclusion list. That should probably fix it.
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Offline Lars-Erik

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #18 on: March 08, 2011, 11:59:42 AM »
Here is the logfile
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Offline Lars-Erik

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #19 on: March 08, 2011, 12:01:53 PM »
Put the intellitype software on the exclusion list. That should probably fix it.
Good idea. That could fix that problem (I'll also try to enable the option for IntelliType not to maintain this list of programs, but that option is greyed out so I need to lokk a bit into that :-)

Then 5.1 should work perfect again. But it doesn't fix the 6.0 and 6.0 beta stuff (hanging at shutdown and scanning "AvastUI.exe" over and over - all though the last one can also be fix with an exclusion :-)
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Offline Lars-Erik

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #20 on: March 08, 2011, 12:14:41 PM »
Adding IntelliType to the ignore list prevented scanning of all the programs in its list.
But isn't that a bit scary?
If you exclude a program then programs and file accessed from that program are not scanned.

Like: I excluded "itype.exe" but "itype.exe" accessed the other program (probably to see if they are still there or to get the icon or something) but none of them are now scanned. Isn't that a potentional risk?
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Offline Zyndstoff (aka Steven Gail)

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #21 on: March 08, 2011, 12:21:36 PM »
Like: I excluded "itype.exe" but "itype.exe" accessed the other program (probably to see if they are still there or to get the icon or something) but none of them are now scanned. Isn't that a potentional risk?

So if you start a program via keyboard hotkey, the program is not scanned as it is loaded/started? Are you sure?
I simply don't believe that.
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Offline Zyndstoff (aka Steven Gail)

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #22 on: March 08, 2011, 12:40:32 PM »
Took a look at the hijackthis log.

There is a lot of stuff I don't know anything about, and a lot of leftovers (Forefront Endpoint Protection for instance etc.) and some tweaks to the system. I see Webwasher is running also.

I dare not give any advice, I am not specialist enough. Anyway it looks to me, that on this system a lot of tweaking, installing and uninstalling, testing and specific network setting has been performed in the past.

If it was my system, I would probably set up the whole thing anew.

Maybe someone else has better knowledge and will give detailed advice.
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Offline Lars-Erik

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #23 on: March 08, 2011, 12:47:33 PM »
Like: I excluded "itype.exe" but "itype.exe" accessed the other program (probably to see if they are still there or to get the icon or something) but none of them are now scanned. Isn't that a potentional risk?

So if you start a program via keyboard hotkey, the program is not scanned as it is loaded/started? Are you sure?
I simply don't believe that.
You are right. It didn't help. Seemed to help once.
But not the next time. Too bad.
Strang thing is that this was no problem before I upgraded to 6.0.
But now it is persistent (didn't help downgrading).
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Offline Lars-Erik

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #24 on: March 08, 2011, 12:51:13 PM »
Took a look at the hijackthis log.

There is a lot of stuff I don't know anything about, and a lot of leftovers (Forefront Endpoint Protection for instance etc.) and some tweaks to the system. I see Webwasher is running also.

I dare not give any advice, I am not specialist enough. Anyway it looks to me, that on this system a lot of tweaking, installing and uninstalling, testing and specific network setting has been performed in the past.

If it was my system, I would probably set up the whole thing anew.

Maybe someone else has better knowledge and will give detailed advice.
I can't quite see anything wrong in the log. Forefront Endpoint Protection is for connection to Microsoft server at work (to use applications there). A standard Microsoft product. Have used that for a long time without any problems. What other "tweaks" did you see. I see nothing wrong when I check.

BTW: Tried without WebWasher as well. And my system has very few resident programs and services.
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Offline Zyndstoff (aka Steven Gail)

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #25 on: March 08, 2011, 12:52:41 PM »
This is, in my opinion, a mere settings problem.

You could go through all the settings of file shield, network shield and general settings.
Maybe add the folder where intelli stores this list to the exclusion?
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Offline Lars-Erik

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #26 on: March 12, 2011, 01:13:00 AM »
An update for those having some of the same problems:

1) Converting filesystem from FAT32 to NTFS fixed the hanging at shutdown issue with 6.0

2) Converting filesystem to NTFS also fixed the continunous scanning of "avastUI.exe"

3) The long delay when starting something using the MS IntelliType keyboard software is due
   to IntelleType checking all programs it knows about (it stores all programs ever started
   on the system). This triggers avast! scanning of those programs, and the longer the list
   the longer it takes the first time you start somthing from and IntelliType key.

BUT: I have found a way to help on this. It's a bit "naughty" but it works :-)

First you need a regsitry file "itype.reg"
Code: [Select]
Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Microsoft\IntelliType Pro\AppSpecific]
This will delete the list of programs IntelliType stores to prevent them beeing scanned

The you need a batch file to replace just starting "itype.exe".
If you start this "itype.bat" instead it will flush the list and then start "itype.exe"
Code: [Select]
@regedit /s itype.reg
@start itype.exe
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Offline pmkobar

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Re: avast 6.0 and XP problems (shutdown and continuous scanning)
« Reply #27 on: July 03, 2011, 08:44:31 AM »

os xp sp3
avast 6.0.1125
virus definition 110702-1
i have got the same problems with avast 6, before i upgrade from v5 all was well, but since i upgrade to v6 web shield and real-time shields its of ant it cant come up for past one week,i did install and remove avast but still shield cant come up.

before was problem from Microsoft update i remove some of update which cause avast shield to turn off, after reinstall avast 6 all the shield work fine as long you don't turn off the pc after turning off  and on the pc web shield its off and real-time shields also its off.

i am just tired off this