Author Topic: Avast Free detecting Juno webmail page as infected  (Read 8875 times)

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Deputy276

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Avast Free detecting Juno webmail page as infected
« on: March 11, 2011, 03:54:45 PM »
Today Avast Free started detecting the Juno webmail page as infected and refused me access. I deleted all the web history and it still detects a virus on there. Scan produced nothing. I disabled Avast and was able to acces e-mail just fine. A scan with Malwarebytes showed nothing. What's going on?

romigj

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Re: Avast Free detecting Juno webmail page as infected
« Reply #1 on: March 11, 2011, 04:03:17 PM »
I've got the same thing going on. It was fine at 7 pm Central time 3/10/11. As of 6 AM 3/11/11 I can't access email unless I disable Avast.

I use Outlook, and noticed nothing new had come in, which seemed odd. When I tried to access directly through Webmail, it the Trojan horse issue showed up.

It is doing the same for my email through my website.
Anyone have any ideas?

Offline essexboy

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Re: Avast Free detecting Juno webmail page as infected
« Reply #2 on: March 11, 2011, 04:11:56 PM »
Could be the web page is infected do you have a link for it

OK just checked webmaila.juno.com was blocked due to malware with Avast network shield
« Last Edit: March 11, 2011, 04:14:10 PM by essexboy »

jsh1

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Re: Avast Free detecting Juno webmail page as infected
« Reply #3 on: March 11, 2011, 06:42:14 PM »
I'm having the same problem.  AVAST says it is detecting a TROJAN at the log-in page for JUNO.com web-mail.  Is JUNO really infected or is this a bug with AVAST?

jsh

Offline Gopher John

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Re: Avast Free detecting Juno webmail page as infected
« Reply #4 on: March 11, 2011, 07:47:00 PM »
I'm also getting the alert from Avast when I visit the site.  However, VirusTotal doesn't find anything.

http://www.virustotal.com/url-scan/report.html?id=9b23700f9d1123dc08a8a87db8779975-1299865058

http://www.virustotal.com/file-scan/report.html?id=ab6b53dc62b48cd01cf700e214c1df3a9b851fb0648ec1842f88414408cd6a88-1299868669

Clicking on the link in the Avast alert states....
Quote
Yes, that was close, but relax... avast! just saved a crash!

Compared to the past, when email was the key method for spreading viruses and spyware, now more than 80% of malware spreads via the internet. In fact, latest avast! Virus Lab research shows that 99% of it spreads through legitimate websites, with only 1% coming from suspicious or ‘dodgy’ sites.
Browse safer virtually, with the avast! Sandbox

avast! Free Antivirus uses multi-layered security protection – just like today’s passenger car with seat belts, airbags, antilock brakes, collision-radar warnings, and more.

But imagine that you could avoid “accidents” altogether, in a virtual car or driving simulator. avast! Internet Security’s innovative web virtualization (the avast! Sandbox) offers just that. Worst-case scenario, only the virtual computer is infected – and not your real computer.

http://www.avast.com/lp-security-information-fp?utm_campaign=Virus_alert&utm_source=prg_fav_60_0&utm_medium=prg_systray&utm_content=en-us_virus-alert&p_pro=0&p_vep=6&p_ves=0&p_lqa=0&p_lsu=24&p_lst=0&p_lex=310&p_lng=en&p_lid=en-us&p_elm=7

AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

jomackenzie

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Re: Avast Free detecting Juno webmail page as infected
« Reply #5 on: March 11, 2011, 07:52:15 PM »
As of this afternoon, (GMT+1, France) I have been having a similar problem, but it is not saying TROJAN, it is saying URL/MAL. I have another computer not running Avast & juno.com is working fine. I've wasted half the day trying to figure this out, & I can't submit an email to Avast because it's blocking juno. HELP!!!Now I have to figure out how to disable Avast.  Shit, I just want to have my dinner & read my book!

YoKenny

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Re: Avast Free detecting Juno webmail page as infected
« Reply #6 on: March 11, 2011, 07:54:56 PM »

jomackenzie

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Re: Avast Free detecting Juno webmail page as infected
« Reply #7 on: March 11, 2011, 08:01:14 PM »
How do I disable Avasti? Do I have to delete it? 

jomackenzie

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Re: Avast Free detecting Juno webmail page as infected
« Reply #8 on: March 11, 2011, 08:30:20 PM »
Oh good, I'm not as stupid as I thought I was.  I disabled the mail shield & hey presto! Now I can have my dinner.

MAG

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Re: Avast Free detecting Juno webmail page as infected
« Reply #9 on: March 11, 2011, 08:51:17 PM »
Oh good, I'm not as stupid as I thought I was.  I disabled the mail shield & hey presto! Now I can have my dinner.

I gather the problem was fixed in the latest avast definition update.

I think you should try restoring mail shield (after you've updated) - other users reported it was actually web shield and network shield causing the problem.
« Last Edit: March 11, 2011, 08:56:57 PM by mag »

Deputy276

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Re: Avast Free detecting Juno webmail page as infected
« Reply #10 on: March 11, 2011, 08:54:17 PM »
Yep...Avast just sent me a notice about the signatures being updated. I reactivated Avast and no more message about Juno. Kinda reminds me of that bug we had a while back where every executeable was being identified as infected by Avast. I ended up switching to Avira after that. At least Avast is quick with the fix now. I will stay with it   ;D

Thanks to Avast techies for fixing the problem.

jpChris

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Re: Avast Free detecting Juno webmail page as infected
« Reply #11 on: March 11, 2011, 09:36:32 PM »
Hi all,

Just to confirm: Update 110311-0 was wonky and resulted in the Juno error.

The good folks at Avast were very quick to fix this and released Update 110311-1 just a little while ago and it cleared up the problem.

As an aside, I called Juno and they said they'd had a lot of calls about this and they were checking on their end. I called back and told them that it was an Avast thingy (I believe that's the technical term for it  ;D) and to tell their customers to update to v.110311-1.

Thanks, Avast, for fixing this so quickly.
« Last Edit: March 11, 2011, 11:54:02 PM by jpChris »

YoKenny

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Re: Avast Free detecting Juno webmail page as infected
« Reply #12 on: March 11, 2011, 09:45:51 PM »
Thanks, Avast, for fixing this so quickly.
avast! does fix things quickly.  8)