Auto Sandbox missing + Icon rotates

[jl747]

I just did a clean install of Avast 6.0.1027 free version on my Windows XP Home and the Auto Sandbox protection is missing.

Also note that the Avast icon on the task bar keeps rotating as if it is doing a scan.
I have checked if there is anything scheduled and nothing is showing up as far as I can tell.

I have uninstalled and reinstalled with rebooting after each with no change.

How do I get each of these problems corrected.

Edit:
After totally shutting down computer the icon has stopped rotating. For now.
Added jpg

[hayc59]

Hello as far as Auto Sandbox in xp
see here
http://forum.avast.com/index.php?topic=73657.30

[schmidthouse]

It appears that the 'majority' of users experiencing the loss of Auto Sandbox are using XP OS's.

[DavidR]

I rather doubt it is a majority of users at all, yes some are reporting this but it is far from a majority.

My XP Pro system doesn't have the auto-sandbox, but my win7 netbook does. For the most part this appears to be XP related, but that will have to be confirmed by avast.

[schmidthouse]

I rather doubt it is a majority of users at all, yes some are reporting this but it is far from a majority.

My XP Pro system doesn't have the auto-sandbox, but my win7 netbook does. For the most part this appears to be XP related, but that will have to be confirmed by avast.

You misunderstood I think. I was referring to the Auto Sandbox issue being a majority of XP users
"For the most part this appears to be XP related" Exactly, I agree.

[Dch48]

I think it's just missing in the GUI but still active and working since the option to enable it is still there in the File System Shield settings. I have had no problem with the Icon rotation.

[schmidthouse]

I think it's just missing in the GUI but still active and working since the option to enable it is still there in the File System Shield settings. I have had no problem with the Icon rotation.

You may be right.
However, I do have a "continually spinning" icon on my Laptop XP. (AvastSvc.exe)
This is a first for me. AvastSvc.exe has never monopolised the CPU before. My Desktop XP has no icon issue.
I realize the icon spins when Avast is scanning, however I can't seem to tell what it is scanning, if that is indeed the case.
Any ideas?

[jl747]

Just an update.

The computer was off overnight and after I started it up the rotating icon is back.

[DavidR]

Yes it is still there and in XP it appears the only way to access it is through the file system shield, expert settings, auto-sandbox. Whilst in my win7 netbook the auto-sandbox is still in the additional protection section.

[schmidthouse]

Just an update.

The computer was off overnight and after I started it up the rotating icon is back.

I have the same issue of "constantly spinning Avast Icon" since updating from 1021 to 1027.
Any ideas.

[YoKenny]

Just an update.

The computer was off overnight and after I started it up the rotating icon is back.

I have the same issue of "constantly spinning Avast Icon" since updating from 1021 to 1027.
Any ideas.

I went back to 6.0.1000 and the "constantly spinning Avast Icon" has stoped on my XP Pro system.

[DavidR]

I haven't found that at all on my XP Pro system with 6.0.1021 0r 6.0.1027. But wouldn't you have though investigation such as I mentioned above would be better to try and get to the reason/bottom of the problem.

[jl747]

I am going back to 6.0.1000.
I'll wait for the next release and then I'll try it again.

[schmidthouse]

I haven't found that at all on my XP Pro system with 6.0.1021 0r 6.0.1027. But wouldn't you have though investigation such as I mentioned above would be better to try and get to the reason/bottom of the problem.

I only have the problem on one of my XP's. The Desktop is OK.

[DavidR]

My comment was directed at YoKenny's post above mine as simply going back isn't going to help finding the cause for a resolution.