Author Topic: Avast! Free AntiVirus 6.0 causes Access Violation crashes in other apps  (Read 2488 times)

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stewed

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A few days ago I upgraded my PC with a new motherboard, CPU and 16GB RAM. I run Windows 7 Ultimate x64 with all available updates, including Service Pack 1.

I upgraded my PC mainly to speed up the panorama stitching application AutoPanoGiga (http://www.kolor.com) but I was horrified by how unstable it became on my new hardware. After A LOT of testing to narrow down the cause of the problem, I came to the conclusion that I only had this problem when Avast! Free Antivirus 6.0 was installed. After uninstalling Avast 6.0 the instability went away and after re-installing it the instability came back. So I uninstalled it again and went back to Avast! Free Antivirus 5.0 and hadn't had any instability issues since.

I experienced the exact same problem on two different PCs running W7 SP1 x64 with 8 and 16GB RAM. A third PC running the same OS but with only 4GB RAM did not show these problems.

Here's my thread over at Kolor's forum with more details about the problem and what I did to come to this conclusion: http://www.autopano.net/forum/t11578-apg-2.5.0-x64,win7-sp1-access-violation-crashes-on-i7-2600k-16gb

Offline Vlk

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Please try the latest pre-release build: http://forum.avast.com/index.php?topic=74149.0
Chances are that the issue has already been resolved.

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

stewed

  • Guest
Thanks for the advice. I uninstalled 5.0 and installed the pre-release (6.0.1035) instead, but I'm sorry to say that the instability came right back.

You can download a trial version of AutoPano Giga från Kolor's site if you want to try to reproduce this error yourself. Just make sure to replicate my environment as closely as possible, i.e. AutoPano Giga 2.5.0 x64 on Windows 7 SP1 x64 with more than 4GB RAM. Especially the >4GB RAM part since I don't have any problems on a PC with only 4GB RAM.

Regards,
Stefan