Author Topic: Avast 4 SBS License Update  (Read 5150 times)

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ant

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Avast 4 SBS License Update
« on: September 10, 2004, 07:08:09 PM »
Looking at the forum, it seems like this is a common thing with updating this program.

I just bought the SBS License and installed the new dat file, however, it keeps saying the license key is invalid.

I did go to Control Panel>Add/Remove Programs>Avast4>Change to remove the Exchange, SMTP...etc components. They all have Xs next to them. It still tells me the license key is invalid.

Here is the log:
10.09.2004 12:54:23 general: Started: 10.09.2004, 12:54:23
10.09.2004 12:54:23 general: Running setup_av_srv-9a (154)
10.09.2004 12:54:23 system: Operating system: Windows2000 ver 5.0, build 2195, sp 4.0 [Service Pack 4] SERVER
10.09.2004 12:54:23 system: Computer WinName: INTRASERV
10.09.2004 12:54:23 system: Windows Net User: INTRASERV\atacan
10.09.2004 12:54:23 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
10.09.2004 12:54:23 general: DldSrc set to inet
10.09.2004 12:54:23 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
10.09.2004 12:54:23 general: Old version: 9a (154)
10.09.2004 12:54:23 system: Computer DnsName: intraserv
10.09.2004 12:54:23 system: Computer Ip Addr: 192.168.1.101
10.09.2004 12:54:23 internet: SYNCER: Type: -1
10.09.2004 12:54:23 internet: SYNCER: Auth: 0
10.09.2004 12:54:23 package: Part prg_av_srv-9a is installed
10.09.2004 12:54:23 package: Part vps-43701 is installed
10.09.2004 12:54:23 package: Part news-40 is installed
10.09.2004 12:54:23 package: Part setup_av_srv-9a is installed
10.09.2004 12:54:23 general: Old version: 9a (154)
10.09.2004 12:54:24 file: SetExistingFilesBitmap: 202->131->131
10.09.2004 12:54:24 general: GUID: bd752cf7-8369-4826-9d0c-100fb08ddb11
10.09.2004 12:54:24 general: Server definition(s) loaded for 'main': 9 (maintenance:0)
10.09.2004 12:54:24 general: SelectCurrent: selected server 'Secondary ASW server' from 'main'
10.09.2004 12:54:24 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
10.09.2004 12:54:24 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
10.09.2004 12:54:24 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
10.09.2004 12:54:24 general: progress thread start
10.09.2004 12:54:24 general: progress start - 1
10.09.2004 12:54:24 general: progress start - 2
10.09.2004 12:54:24 general: Server definition(s) loaded for 'main': 9 (maintenance:0)
10.09.2004 12:54:24 general: SelectCurrent: selected server 'Download5 AVAST server' from 'main'
10.09.2004 12:54:25 general: Invalid license, return value: 0x0000A4A7
10.09.2004 12:54:25 general: License expired
10.09.2004 12:54:25 general: progress end - 1
10.09.2004 12:54:25 general: Err:The license key for this product is invalid or expired.

Help  :-[

Offline Vlk

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Re:Avast 4 SBS License Update
« Reply #1 on: September 10, 2004, 07:15:22 PM »
Hmm... unfortunately, there's a confirmed problem that may be causing this in the current avast Server Edition build.

The most straightforward workaround is to reinstall the program (supplying the retail license file to the installer). If this is undesirable, you may try sending your <avast>\setup\setup.ini file to Mr. Forejt forejt@avast.com - who I believe should be able to make some modifications to the file that would prevent this problem from happening.

However, he's already out of office (it's 7:15pm here) and I'm not sure what his plans for the weekend are like... :)


Thanks
Vlk
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