you keep saying the same thing...and as if we all don't KNOW & do this "for a living"...lol
don't rely on just one brand of tools...their are just two or three apps that I keep handy at all time and only one of them is avast.
As for the Norton customer...if use other tools to test if Norton is doing the Job for them...if I prove that the coverage is NOT working for them...then yes, I do "suggest" a change...it happens quite often. But if the Norton is working for them and does not cause other "issues" with thier PC...then I leave it alone.
As for the Avast Free customer that cannot boot? That is where YOU need to think "outside" the box.
If your point is that you want to use nothing but Avast tools...then your customers will suffer because you have blinders on.
Do my Avast customers get infected? Occasionally...because they neglect my advice or the warnings of the application to start with.
You are a mechanic of sorts...would you take you vehicle to mechanic if you knew he/she had just one wrench in their toolbox to try and fix all cars?
...just sayin
but back to topic...bootable is CD coming. please be patient.
BTW...I do agree that it should be free, unless they include a way to update definitions from a thumb-drive (like another brand already does). Kaspersky, to my knowledge does not offer this function...although I might be wrong.