Author Topic: Computer freezes when trying to uninstall INKSCAPE while Avast is running  (Read 2224 times)

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Offline Vock

  • Jr. Member
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  • Posts: 46
I am using Avaat free 6.0.100 on a Win XP SP3 machine.

When trying to uninstall "Inkscape" strange things happens: first AV asks to run this in the Autosandbox - which I decline and put this into the exception list.

However, the uninstall progress freezes then the computer - I can only do a hard reset. Obly deactivating the Autosandbox does not help - same thing. Deactivating Avast totally - and everything works fine.

Thereare no entries in Avast logs that something has been blocked (but this may be as the computer freezes and I have to do a hard reset, so the freezing may cause also that no entry is created.

A bug - or something wrong on my machine only?
WIN10 Ver 1903, Avast Free

YoKenny

  • Guest
When I had a problem with freezing on my XP Pro system I updated my PROFILE and placed my system information in my signature and with great support from avast! I received prompt support.

Please read:
How to invoke memory dump creation?
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=71

Offline Vock

  • Jr. Member
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  • Posts: 46
Just to mention that things work well again now since installing the pre-release of Avast 6.0.1044...
WIN10 Ver 1903, Avast Free

doktornotor

  • Guest
Just to mention that things work well again now since installing the pre-release of Avast 6.0.1044...

Good.  8)