ODBC download error

[snoopy]

Hello all,

I'm new to this forum and to the free avast V4.1 home edition.

While downloading the virus protection I got this error message:

You don't have ODBC drivers installed or they are corrupted. Download them at http://www.microsoft.com/data/download.2htm

My question is:

I continuted the download without installing the driver my ps is running fine, but I don't know if I'm getting the protection?

The blue ball icon with the a set inside rolls when I send/receive mail or check the internet. Right clicking the icon in the tast bar says I'm updated? So is it working?

At bootup should I see avast logo?

When I save a message ( from OE)  or check something on my desktop by right clicking the icon or envelope I see a quick scan and then closes out.  

Also, should I goto the MS site and get the download?

Any help would be appreciated, thanks.

I recently wipe my pc clean

Dell/Win98/OE-IE/6.0/256MB/windows updates




 

[bob3160]

Hi snoopy
Welcome to the forum.
Please go HERE and follow RejZoR's advice.
His program is a great tool to have anyway so you might as well get it right now and fix your problem.

[snoopy]

Thanks Bob. This has been a long week trying to figure out how to run avast. Avast does not have a uninstall option-can someone tell me how to remove all entries from the download.

[Lisandro]

Thanks Bob. This has been a long week trying to figure out how to run avast. Avast does not have a uninstall option-can someone tell me how to remove all entries from the download.

Snoopy, but you only posted your question yesterday...
avast does have an option to uninstall into Control Panel > Add/Remove programs.
If you do not find it, your avast installation is very bad done.
If you need to manual uninstall, download this application: http://files.avast.com/files/eng/avclear4.exe

[snoopy]

Yes, I know.

Avast is in add/remove-it was just a question

No uninstall option in start-programs?

Can you answer my question about the splash screen at startup?

Can you give me a safe link to test avast?

Thanks for the application I have a tech coming today and I needed to know these questions.

[Lisandro]

No uninstall option in start-programs?

Is it really needed? I think we must keep good applications and not remove them...  

Can you answer my question about the splash screen at startup?

Can you give me a safe link to test avast?

I cannot understand it completely: did you have troubles on downloading or when you were installing avast? It's strange the ODBC error while downloading...
If the error were on installation, follow Bob's suggestion or see the link 'Settings' on my signature. Search (CTRL F) the word 'ODBC' and make the same changes in your avast4.ini file. You will change the storage method from ODBC to XML.  

If you don't want to do this, just download the Microsoft drivers update  

What do you mean? Test the avast protection?
Well, set 'High' sensibility and try to test with www.eicar.com virus test files  

[snoopy]

Sorry for the confusion.

This is the download I click on:  
Download avast! 4 Home-English-
avasthttp://www.avast.com/eng/down_home.html
inside the Avast link: http://www.avast.com/

When I click the the download a window appeared with the ODBC error with 'OK' option to close it-I continued the download at that point.

I looked for ODBC and it is on my pc. Somethings weird there and I will bring it up to the tech (my end not avast).

I really don't understand why it's so complicated to use avast? I had etrust and it was easy to install and run and has a splash screen at startup.

I think Avast is for the advance user, but still a very good product! Avast is still on my pc. I don't understand the 'fix' for the error I will do some more research on this.

Thanks for your time.

[Lisandro]

When I click the the download a window appeared with the ODBC error with 'OK' option to close it. I continued the download at that point. I looked for ODBC and it is on my pc. Somethings weird there and I will bring it up to the tech (my end not avast).

Why do you think this is a problem related to avast?
You're downloading a file and get the ODBC error, it's weird... You even have avast installed in your system at this time  

I really don't understand why it's so complicated to use avast? I had etrust and it was easy to install and run and has a splash screen at startup.

It's not... sorry, you were not lucky for some reason but for me and a lot of users it was just download, install and love it!  

I think Avast is for the advance user, but still a very good product! Avast is still on my pc. I don't understand the 'fix' for the error I will do some more research on this.

The fix for your error, which I do not understand yet, should be solved when you download MDAC 2.8 (the Microsoft ODBC drivers) and install the updated drivers...
Can you try?

avast is not only for advanced users... but you can be one, you can be an advanced if you stay asking for help and learning like all of us at the beginning  

[snoopy]

I'm back!

I said the weird thing was on my end not avast  

I got the download from MS

Still no splash screen on startup? Etrust and other anti-virus software have splash screens at startup.

The only thing I noticed that was different was the icon that runs to the right of the avast icon in OE (the blue ball and envelopes) when I open OE was nolonger black.

Avast appears to be running correctly?

I checked this link out: http://files.avast.com/files/eng/avclear4.exe

And this is what it said:

How to delete the test file from your PC

We understand (from the many emails we receive) that it might be difficult for you to delete the test file from your PC. After all, your scanner believes it is a virus infected file and does not allow you to access it anymore. At this point we must refer to our standard answer concerning support for the test file. We are sorry to tell you that EICAR cannot and will not provide AV scanner specific support. The best source to get such information from is the vendor of the tool which you purchased. Please contact the support people of your vendor. They have the required expertise to help you in the usage of the tool. Needless to say that you should have read the user's manual first before contacting them.

Any options on this?

How do you post a print screen here?

Thanks again!

[Lisandro]

Still no splash screen on startup? Etrust and other anti-virus software have splash screens at startup.

avast does not have it... In fact, I think it's a good idea not having this.
avast just show a spash screen when you start it (on-demand).

The only thing I noticed that was different was the icon that runs to the right of the avast icon in OE (the blue ball and envelopes) when I open OE was nolonger black.

Avast appears to be running correctly?

Yes, can you check to scan both Inbound and Outbound mail.
Put a note into clean messages.
Send an email to yourself.
Do you see two notes: one for Inbound and other for Outbound.
Can you check this?

If it is too complicated, go to OE, right click a message (not open) and choose properties. Than Details, can you see two lines there?

X-Antivirus: avast! (VPS 0439-2, 24/09/2004), Inbound message
X-Antivirus-Status: Clean

I checked this link out: http://files.avast.com/files/eng/avclear4.exe
And this is what it said: How to delete the test file from your PC
Any options on this?

I don't understand. That was for delete eicar test file and not to remove avast...
I'm lost, can you rephrase?

How do you post a print screen here?

I suppose you know how to make a print screen.
To post, just save the picture in the GIF format and when you're posting you will see the following screen. You can browse the file and post it!
Maximum size allowed: 150 Kb.

[snoopy]

Okay! I thought something was wrong when the splash screen didn't appear-now I know.

Yes, avast is checking inbound/outbound mail (Right click the message-properties-details-message source) I use it all the time. And it's ticked in resident task settings.

I did a search for eicar at google and found this: http://www.trendmicro.com/en/security/test/overview.htm
I ran test and avast responded  

Does advast check for spam?

How do I remove my e-mail addy at this link? I tried to remove it and was unable.

In OE-tools-servers- incoming/outgoing mail is set to 127.0.01? My isp should be listed-correct?

[bob3160]

snoopy
Choose modify to access your information. Make your changes and the select save to repost it with the edited information.

[snoopy]

Bob, the only option is change profile?

[bob3160]

Sorry snoopy
I thought you where talking about something in the message when you actually referred to you profile. Change Profile is what you need to use.

[snoopy]

Sorry for the confusion doing that a lot here

I tried to change my profile it keeps asking me for my password.

Modify-removed e-mail addy-entered password-no password entered message.

Do I have to re-regrister here to make the changes?