Author Topic: Dialup disconnects  (Read 2770 times)

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Offline beckett

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Dialup disconnects
« on: September 24, 2004, 04:15:40 PM »
While I am downloading email, my dialup is disconnected in mid-stream. My provider thinks it is my antivirus program which is AVAST Home. Any suggestions or recommendations? Thanks

Offline Lisandro

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Re:Dialup disconnects
« Reply #1 on: September 24, 2004, 05:21:39 PM »
While I am downloading email, my dialup is disconnected in mid-stream. My provider thinks it is my antivirus program which is AVAST Home. Any suggestions or recommendations? Thanks

avast does not have any dialer not antidialer.
I use it in a dialup and, of course, it's not avast fault that the line is droped.
I'm a little bit surprised that your provider tried to show you that...  ::)

If you want a connection keep-alive, I think there is some suggestions in 'Links' on my signature  ;)
The best things in life are free.

Offline DavidR

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Re:Dialup disconnects
« Reply #2 on: September 24, 2004, 05:30:05 PM »
This could be due to large files being downloaded and the connection is timing out, change the Time out settings for your email accounts.

Taking a guess as you don't give us an email program - For Outlook Express - Tools > Accounts > select account and click Properties > Advanced and change the timeout setting, see image.

I'm not surprised that you ISP is passing the buck.
« Last Edit: September 24, 2004, 05:32:02 PM by DavidR »
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