Author Topic: Just upgraded to Avast Pro from Free...now have problems  (Read 2278 times)

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brwall

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Just upgraded to Avast Pro from Free...now have problems
« on: April 01, 2011, 09:11:03 PM »
Hi, I'm hoping someone can help me,I just upgraded to Pro and now I can't sign into any of my online accounts. When I get on a site and click a button for a popup nothing happens. I disabled as much of AVAST as I could such as the firewall etc., and nothing works. Can anyone help?

Offline Lisandro

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Re: Just upgraded to Avast Pro from Free...now have problems
« Reply #1 on: April 01, 2011, 09:21:36 PM »
Brwall, it's not clear to me exactly what is happening...
avast pro is just an antivirus, it does not block popups and it's not a firewall...
Can you explain more? Which is your Windows, browser, etc.
The best things in life are free.

brwall

  • Guest
Re: Just upgraded to Avast Pro from Free...now have problems
« Reply #2 on: April 01, 2011, 09:42:20 PM »
Thank you for the reply Tech, I'm sorry I have AVAST Internet Security which has a firewall etc.

MAG

  • Guest
Re: Just upgraded to Avast Pro from Free...now have problems
« Reply #3 on: April 01, 2011, 09:53:11 PM »
I disabled as much of AVAST as I could such as the firewall etc
It's not safe  to connect to the internet without a firewall - make sure either avast or windows firewall is running at all times.

If you have got as far as the web site the firewall doesn't sound like the problem anyway.

brwall

  • Guest
Re: Just upgraded to Avast Pro from Free...now have problems
« Reply #4 on: April 01, 2011, 10:34:41 PM »
Thanks but its strange that since I upgraded this AM I'm also having log in problems to my bank account also etc.

doktornotor

  • Guest
Re: Just upgraded to Avast Pro from Free...now have problems
« Reply #5 on: April 02, 2011, 12:14:18 AM »
Well, if you are using Trusteer Rapport (spell?) then this thing is somehow incompatible with Avast.