Author Topic: Back again: re-registering Avast free  (Read 4805 times)

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mjt4283

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Back again: re-registering Avast free
« on: April 04, 2011, 06:16:02 PM »
A month ago Avast notified me that I need to register or my free version would expire. After registering, the notifications continued. This forum suggested uninstalling my version, download the new version and register. It worked like a charm. After a month, the notification came again. I checked the info and I was registered already. I re-register one more time, and the notification keeps coming.

Help please.

Offline Ashish Singh

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Re: Back again: re-registering Avast free
« Reply #1 on: April 04, 2011, 06:23:10 PM »
whats the expiry date shown there???
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Offline DavidR

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Re: Back again: re-registering Avast free
« Reply #2 on: April 04, 2011, 07:11:03 PM »
Check and post the information from the avastUI, Maintenance, Registration section, see image.

If the date shown is still in date, check your system date and ensure that the day/month/year are correct and adjust as required.
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mjt4283

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Re: Back again: re-registering Avast free
« Reply #3 on: April 05, 2011, 03:11:09 AM »
Current registration will expire on: 4/4/2011
Date of registration: 3/5/2011

My computer date is 4/4 today. Avast sent a message saying my registration has expired.

doktornotor

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Re: Back again: re-registering Avast free
« Reply #4 on: April 05, 2011, 03:13:09 AM »
So click the register button in the GUI. Also your registration could have hardly expired with one month ahead, not really sure what message are you talking about - which is likely the reason there is no register button visible there.

Offline Ashish Singh

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Re: Back again: re-registering Avast free
« Reply #5 on: April 05, 2011, 04:37:01 AM »
there might be a register option there. Did avast sent u a mail is what u mean?
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Offline DavidR

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Re: Back again: re-registering Avast free
« Reply #6 on: April 05, 2011, 04:38:25 AM »
Current registration will expire on: 4/4/2011
Date of registration: 3/5/2011

My computer date is 4/4 today. Avast sent a message saying my registration has expired.

Well there is something weird about those dates.

If they follow the same date format you registered on a date in the future 3 May 2011. If it is March 5th 2011, then that is weird as the date of expiry should be 3/5/2012 and nit 4/1/2011 ?

Whilst you can use the free version for 30 days without having to register, that would appear to be correct 3/5/2011 plus 30 days 4/4/2011. So if that is the case you haven't registered and there should be a register now button, use that to register, see image example.

Note we are using images as it is easier to explain, if you can do a capture of only the avastUI registration that will help us too.
« Last Edit: April 05, 2011, 04:40:23 AM by DavidR »
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Offline Ashish Singh

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Re: Back again: re-registering Avast free
« Reply #7 on: April 05, 2011, 04:57:27 AM »
No David the format is MM/DD/YYYY. And I think its ok as he has not registered on 5th March 2011 and expiry is 4th April 2011 which is ok as for trial. What I think here is he has not registered it yet and just complaining... Thats the only problem with him.
« Last Edit: April 05, 2011, 02:09:38 PM by Ashish Singh »
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Offline Ashish Singh

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Re: Back again: re-registering Avast free
« Reply #8 on: April 05, 2011, 04:58:29 AM »
I mean he is using 30days given by avast by default
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SafeSurf

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Re: Back again: re-registering Avast free
« Reply #9 on: April 05, 2011, 08:03:54 AM »
Perhaps the OP used a trial version instead.  By the time the OP responds to this, his/her expiration will be over unless they already took care of this issue.   :'(

mjt4283

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Re: Back again: re-registering Avast free
« Reply #10 on: April 05, 2011, 02:20:50 PM »
As of 4/4, my registration had expired. I did register when I downloaded and reinstalled a month ago. Perhaps I had downloaded a trial version by mistake. I will uninstall and download again. How can I avoid the trial version?

Offline Zyndstoff (aka Steven Gail)

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Re: Back again: re-registering Avast free
« Reply #11 on: April 05, 2011, 02:23:08 PM »
As of 4/4, my registration had expired. I did register when I downloaded and reinstalled a month ago. Perhaps I had downloaded a trial version by mistake. I will uninstall and download again. How can I avoid the trial version?

By downloading the correct file...  ;D

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mjt4283

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Re: Back again: re-registering Avast free
« Reply #12 on: April 05, 2011, 06:48:26 PM »
I checked and confirmed that my current expired version is the Free version, which I believe is not a trial version. Will uninstall and download again.