Author Topic: Windows 7 update problem  (Read 2671 times)

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Offline msaqib

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Windows 7 update problem
« on: April 07, 2011, 02:30:15 PM »
I have installed Avast 6.0 free antivirus on my Windows 7 ultimate SP 1 machine. Windows update gives error code 8024402F which apparently could be due to a firewall blocking the internet connection attempted by Windows Update. Can anyone please describe how I can ascertain if Avast product is actually doing this and if so, how to temporarily or permanently change that?
Thanks and best regards

Offline Lisandro

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Re: Windows 7 update problem
« Reply #1 on: April 07, 2011, 02:51:37 PM »
avast free does not have a firewall, it's an antivirus only.
Which is your previous antivirus or other security program? Other firewall?
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Offline msaqib

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Re: Windows 7 update problem
« Reply #2 on: April 07, 2011, 02:56:26 PM »
None! I just installed Windows 7 afresh followed by Avast.

Offline Lisandro

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Re: Windows 7 update problem
« Reply #3 on: April 07, 2011, 03:11:37 PM »
Shouldn't have a problem with upgrading to SP1 then...
I suppose you're not downloading the .iso file but directly updating through Windows Update.
Googling 8024402F hit a lot of other users and Windows Update problems ::)
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Offline scythe944

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Re: Windows 7 update problem
« Reply #4 on: April 07, 2011, 08:36:44 PM »
http://www.vistax64.com/windows-updates/281239-help-windows-update-8024402f-error.html

I know it's for vista, but just read it anyway.  It's likely that you have a couple errors and a SFC or live onecare check will fix them.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum