Author Topic: Avast free  (Read 2250 times)

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Offline rpogatchnik

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Avast free
« on: April 10, 2011, 12:19:24 AM »
Anyone know why I cannot update avast. Message reads: not able to connect to server

Offline Para-Noid

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Re: Avast free
« Reply #1 on: April 10, 2011, 12:25:21 AM »
What settings are you using? And, what version are you using? Which update, definitions or program?
What other security software are you using or ever had in the past?
You need to provide more information so we can help.  
From the GUI upper right corner click "settings"...click "update".
Or try a repair. Control panel...add/remove...double click "avast"...scroll down click "repair".
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

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Offline DavidR

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Re: Avast free
« Reply #2 on: April 10, 2011, 12:49:10 AM »
Anyone know why I cannot update avast. Message reads: not able to connect to server

This is often an indication that your firewall is blocking avast.

What is your Operating System - What is your firewall ?
Does it allow avast.setup internet access ?
- If it does delete the entry for it and do a manual update, this should force the firewall to ask permission again.

Do you use a proxy to connect to the internet ?

What happens if you try a manual update, avastUI, Maintenance, Update, Update engine and virus definitions ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.697) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline pcclean3453

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Re: Avast free
« Reply #3 on: April 10, 2011, 03:18:49 PM »
Para-Noid is right. You need to give us more info. Oh, and by the way, welcome to the forum.
Acer Aspire laptop>Windows7 Service Pack 1/DSL linux in vmware>Windows Defender>avast 6.0.1203>Firefox v5>IE9>Google Chrome>Skype>GFI backup for Windows registries>Vnc viewer>Windows Firewall (default)/Xp home edition

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Offline Lisandro

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Re: Avast free
« Reply #4 on: April 10, 2011, 08:32:55 PM »
Please, upload (attach) the avast log: C:\Program Files\Alwil Software\Avast5\Setup\setup.log
(or the shorter C:\Users\All Users\Alwil Software\Avast5\log\Setup.log).

If the file is too big for the forum, post the last 400-500 lines of it.
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Offline Zyndstoff (aka Steven Gail)

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Re: Avast free
« Reply #5 on: April 10, 2011, 08:41:40 PM »
It's always a good thing to check the "Connection" and "Proxy" settings first. (see screenshot)
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