Author Topic: problem with avast FREE  (Read 2986 times)

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nofallyaqoo

  • Guest
problem with avast FREE
« on: April 09, 2011, 11:38:17 PM »
hey all how are u guys

today i want share my problem with u guys  <<<<  ;D

no just kidding

Today happend problem with my avast free and it was

I put password to protect my avast then problem happend

and problem its when i try to access avast or open interface page it tell me u have to type or put passowrd

and thats what i want , BUT PROBLEM THERE IS NO PLACE TO TYPE OR PUT PASSWORD



Uploaded with ImageShack.us

and i know u guys dont undersatnd what it say coz its arabic

but it say u try to open protect area u have to put password and icant put any password coz its like frozen  :-[

plzzzzzzzzzzz someone help me coz i cant even delete or reinstall program    (imean AVASST FREE)
« Last Edit: April 09, 2011, 11:40:35 PM by nofallyaqoo »

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: problem with avast FREE
« Reply #1 on: April 09, 2011, 11:41:45 PM »
The best things in life are free.

pcclean3453

  • Guest
Re: problem with avast FREE
« Reply #2 on: April 10, 2011, 01:04:58 AM »
What's blocked by the password?

SafeSurf

  • Guest
Re: problem with avast FREE
« Reply #3 on: April 10, 2011, 11:34:13 AM »
<snip> problem its when i try to access avast or open interface page it tell me u have to type or put passowrd

and thats what i want , BUT PROBLEM THERE IS NO PLACE TO TYPE OR PUT PASSWORD
Please note the post by Tech on not using ImageShack for posting images on the forum.  Thank you.

To find the password area in the GUI, go to Settings > Password.  If this does not exist, then try an Avast Repair:

- Go to Control Panel > Add/Remove programs > Avast Antivirus.
- Scroll down and choose Repair function in the pop-up window.
- Reboot.

If this fails to fix the problem, then you will need to uninstall Avast and do a clean install:

1. Save a copy of Avast and save it to your HDD:
http://www.avast.com/download-software
2. Download the Avast Uninstall Utility http://files.avast.com/files/eng/aswclear6.exe and save it to your HDD.
3. Disconnect from the Internet at this time.
4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
5. If Step 4 fails, boot into Safe Mode (hit F8 repeatedly) and run the Avast Uninstall Tool.  If you had previous versions or products of Avast on your machine, you can uninstall and reboot each one at this time.
6. Reboot.
7. Install the newest version of Avast and reboot.
8. Get Internet access and register your copy or add the license key for Free:
    Free – http://www.avast.com/registration-free-antivirus.php
9. Update the Avast definitions.

Let us know if this fixes your problem.  Thank you.


nofallyaqoo

  • Guest
Re: problem with avast FREE
« Reply #4 on: April 14, 2011, 07:14:25 AM »
i want thanks all ppl for helping thanks alot  ;)

nofallyaqoo

  • Guest
Re: problem with avast FREE
« Reply #5 on: April 14, 2011, 07:16:52 AM »


- Go to Control Panel > Add/Remove programs > Avast Antivirus.
- Scroll down and choose Repair function in the pop-up window.
- Reboot.

If this fails to fix the problem, then you will need to uninstall Avast and do a clean install:
[/quote]



yap its fail ...

nofallyaqoo

  • Guest
Re: problem with avast FREE
« Reply #6 on: April 14, 2011, 07:19:41 AM »

      then you will need to uninstall Avast and do a clean install:

1. Save a copy of Avast and save it to your HDD:
http://www.avast.com/download-software
2. Download the Avast Uninstall Utility http://files.avast.com/files/eng/aswclear6.exe and save it to your HDD.
3. Disconnect from the Internet at this time.
4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
5. If Step 4 fails, boot into Safe Mode (hit F8 repeatedly) and run the Avast Uninstall Tool.  If you had previous versions or products of Avast on your machine, you can uninstall and reboot each one at this time.
6. Reboot.
7. Install the newest version of Avast and reboot.
8. Get Internet access and register your copy or add the license key for Free:
    Free – http://www.avast.com/registration-free-antivirus.php
9. Update the Avast definitions.

Let us know if this fixes your problem.  Thank you.


[/quote]


thank alot

this one work ^^

btw step 4 didnt work so i did step 5 and its work




big sorry for uploading to imgshack

thanks for helping man

god bless .

SafeSurf

  • Guest
[RESOLVED] Re: problem with avast FREE
« Reply #7 on: April 14, 2011, 09:49:48 AM »
So everything is fixed and working fine for you now?  If so, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. 

Feel free to come back any time you need help, to learn something new, or just to ask questions.  We are here 24/7 for your convenience.  Thank you.  :)