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Author Topic: RPC error  (Read 2763 times)

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Pauline_

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RPC error
« on: April 12, 2011, 07:11:27 PM »
I have a problem with Avast, it says "The server of the Quaranteen area isn't active. Error on RPC communication"
If anyone can help me because I don't know what I'm supposed to do... Thanks.
Pauline.
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Offline DavidR

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Re: RPC error
« Reply #1 on: April 12, 2011, 07:22:56 PM »
Have you tried a reboot ?

What exactly were you doing when you got this error ?

Have you recently installed avast ?
If so what was your previous AV ?
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Raveen Kool

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Re: RPC error
« Reply #2 on: April 12, 2011, 07:28:40 PM »
Trying reboot is a good option...
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Pauline_

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Re: RPC error
« Reply #3 on: April 12, 2011, 07:56:40 PM »
Yes I try a reboot but unsuccessfully...
I made a "speed scan" because I have some problems with my computer... And when I wanted put in Quaranteen the 9 virus I had this message...
No, avast is installed since a few monts.
(Sorry for my English...)
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Offline Zyndstoff (aka Steven Gail)

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Re: RPC error
« Reply #4 on: April 12, 2011, 08:04:47 PM »
Download MBAM

After installing, start it. Upadate the definitions. Do a quickscan and let MBAM delete what it finds.
MBAM may require a reboot. When MBAM is finished, reboot again and test.
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Offline DavidR

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Re: RPC error
« Reply #5 on: April 12, 2011, 09:10:31 PM »
Quote from: Pauline_ on April 12, 2011, 07:56:40 PM
Yes I try a reboot but unsuccessfully...
I made a "speed scan" because I have some problems with my computer... And when I wanted put in Quaranteen the 9 virus I had this message...
No, avast is installed since a few monts.
(Sorry for my English...)

Even though it was a couple of months ago that you installed, it is still relatively recent and possible to experience conflict if your previous AV wasn't fully removed.

This is why I asked about what your previous AV was, we have links to various removal tools for different AVs to ensure that all remnants are removed, to eliminate that as a possible cause.

So what was your previous AV ?
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Nesivos

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Re: RPC error
« Reply #6 on: April 12, 2011, 09:34:29 PM »
Quote from: Pauline_ on April 12, 2011, 07:11:27 PM
I have a problem with Avast, it says "The server of the Quaranteen area isn't active. Error on RPC communication"
If anyone can help me because I don't know what I'm supposed to do... Thanks.
Pauline.

From the error message it sounds like you have a Windows/Avast related problem possibly having to do with your email program.

What version of Windows are you using?
What Avast program and version are you using?
What is your email client?

Thanks
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