Can't "Fix"

[Zyndstoff (aka Steven Gail)]

wait for essex, please...

[essexboy]

As I said there was a lot of temporary files - OTS is cleaning them whilst rebooting so give it a few minutes more

[YoKenny]

As I said there was a lot of temporary files - OTS is cleaning them whilst rebooting so give it a few minutes more

As they say Patience is a virtue

[rlakritz]

Before I read your message I pushed the reset button to restart the computer.  It had already been over 15 minutes and I thought the computer was stuck, for sure. Do you think everything was done that needed to be done?  
When the computer rebooted there was the fix log:
All Processes Killed
[Registry - Safe List]
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer deleted successfully.
Unable to update HOSTS file!
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\AdobeUpdater deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Documents and Settings\All Users\Application Data\80888d\BM808_2112.exe deleted successfully.
[Files/Folders - Created Within 30 Days]
C:\Documents and Settings\All Users\Application Data\BMHQP folder moved successfully.
C:\Documents and Settings\All Users\Application Data\80888d\Quarantine Items folder moved successfully.
C:\Documents and Settings\All Users\Application Data\80888d\BMPSys folder moved successfully.
C:\Documents and Settings\All Users\Application Data\80888d\BackUp folder moved successfully.
C:\Documents and Settings\All Users\Application Data\80888d folder moved successfully.
[Files/Folders - Modified Within 30 Days]
C:\WINDOWS\tasks\PC Health Advisor Defrag.job moved successfully.
[File - Lop Check]
File C:\Documents and Settings\All Users\Application Data\80888d not found!
File C:\Documents and Settings\All Users\Application Data\BMHQP not found!
[Empty Temp Folders]
 
 
User: All Users
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 41044 bytes
 
User: Judith&Yuda
->Temp folder emptied: 97177092 bytes
->Temporary Internet Files folder emptied: 77921318 bytes
->Java cache emptied: 85739360 bytes
->FireFox cache emptied: 83652910 bytes
->Flash cache emptied: 11390 bytes
 
User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 65938 bytes
 
User: LogMeInRemoteUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
 
User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 196790702 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 4353712 bytes
%systemroot%\System32 .tmp files removed: 3417617 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1287482 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 104087230 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 253339 bytes
 
Total Files Cleaned = 625.00 mb
 
 
[EMPTYFLASH]
 
User: All Users
 
User: Default User
->Flash cache emptied: 0 bytes
 
User: Judith&Yuda
->Flash cache emptied: 0 bytes
 
User: LocalService
 
User: LogMeInRemoteUser
 
User: NetworkService
 
Total Flash Files Cleaned = 0.00 mb
 
Restore point Set: OTS Restore Point (0)
< End of fix log >
OTS by OldTimer - Version 3.1.42.0 fix logfile created on 04152011_232943

Files\Folders moved on Reboot...
C:\Documents and Settings\Judith&Yuda\Local Settings\Temp\IadHide4.dll moved successfully.
File\Folder C:\Documents and Settings\Judith&Yuda\Local Settings\Temporary Internet Files\Content.Word\~WRS{51CEEE76-0562-43B7-9048-F1BB89DFC64D}.tmp not found!
C:\Documents and Settings\Judith&Yuda\Local Settings\Temporary Internet Files\Content.Word\~WRS{7A49F504-A7D2-465C-9280-C2F158D5B3F1}.tmp moved successfully.
C:\Documents and Settings\Judith&Yuda\Local Settings\Temporary Internet Files\Content.Word\~WRS{92D6BEDC-ADDB-476B-8B95-19DA56FC1D38}.tmp moved successfully.
File\Folder C:\WINDOWS\temp\_avast5_\Webshlock.txt not found!

Registry entries deleted on Reboot...

[Zyndstoff (aka Steven Gail)]

Before I read your message I pushed the reset button to restart the computer.  

  tz tz tz ... more patience.

essexboy can't be everywhere in the wink of an eye.

[essexboy]

Total Files Cleaned = 625.00 mb

This was why it took a while  

It appeared to be unable to reset your Host file

Download the HostsXpert 3.7 - Hosts File Manager.

• Unzip HostsXpert 3.7 - Hosts File Manager to a convenient folder such as C:\HostsXpert
  
• Click HostsXpert.exe to Run HostsXpert 3.7 - Hosts File Manager from its new home
  
• Click "Make Hosts Writable?"   in the upper right corner (If available).
  
• Click Restore Microsoft's Hosts file and then click OK.
  
• Click the X to exit the program.
  
• Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.

Could you now check for redirects in IE and Firefox please and let me know the result

[rlakritz]

When I try to run the program, it shuts down when I click on the Restore Microsoft's Host file.  I got the following error message:  Cannot create file c:\Windows\system32\DRIVERS\ETC\hosts

[Zyndstoff (aka Steven Gail)]

• Click "Make Hosts Writable?"   in the upper right corner (If available).
  
  

Did you do that?

[rlakritz]

I clicked on it before I clicked on the Restore Microsoft Hosts file but there was no way to tell if it "took".  It was highlighted in red before I clicked it and it was still that way. It was on the left side, however.

[Zyndstoff (aka Steven Gail)]

This is how it should be.
Click on the upper left button until it looks like this.

[Zyndstoff (aka Steven Gail)]

When you start HostsXpert you should see on the right side something like this (maybe not the same content, but at least something).

[rlakritz]

I don't seem to be able to get the yellow background.  It's there when I click on it but as soon as I move the cursor, it reverts back.

[YoKenny]

Please go to PROFILE then Modify Profile then Forum Profile Information then select your country in Please select your country: then update your Signature: with information like my signature as this helps the helpers offer pertinent advice.

How do I reset the hosts file back to the default?
http://support.microsoft.com/kb/972034

[Zyndstoff (aka Steven Gail)]

Please go to PROFILE then Modify Profile then Forum Profile Information then select your country in Please select your country: then update your Signature: with information like my signature as this helps the helpers offer pertinent advice.

How do I reset the hosts file back to the default?
http://support.microsoft.com/kb/972034

That's no help right now, and the MS will not work either here.

[rlakritz]

Here's the problem.  When I open HostsXpert I get the following warning: Your HOSTS file is marked as a "system file" and can NOT be manipulated. Press OK to remove the system file attributes, CANCEL to Quit.  ***HostsXpert will NOT reset these attributes***
I pressed OK and then got the following warning:  Your HOSTS file is marked as a "Hidden file" and can NOT be manipulated. etc.  I pressed OK and that's when the "Make Hosts Writable turns red and I can't change it.