Author Topic: avast free let Win 7 Anti virus in and doesn't recognize it as a virus in scans  (Read 5197 times)

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Offline _LA_

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One of my user profiles is infected with Win 7 Antivirus virus. Did everything including a boot scan, and Avast doesn't seem to recognize it. I can log in under my other 'user' but the three online fixes I've found for this darned virus so far have NOT worked. Win 7 ignores Avast, it seems. Is there a way to 'make' Avast Free recognize and get rid of this virus?? I don't know its file name(s) or anything..help!!

Offline Zyndstoff (aka Steven Gail)

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How do you know you have this infection?
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline Zyndstoff (aka Steven Gail)

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Follow this guide here:

Click
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline _LA_

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hahahaha!!

fake 'warning' screens pop up all over the place and my internet has been hijacked, I can't get to pretty much any websites without getting a big screen telling me I have to 'buy' the full version of win 7 antivirus now...

Offline Zyndstoff (aka Steven Gail)

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Follow guide above.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline _LA_

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that is one of the things I tried..it prompts to download a non-free program and I have no money anywhere right now. I was hoping AVast would take care of it!! Why can't Avast recognize it??

Offline Zyndstoff (aka Steven Gail)

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There is no non-free prog involved.

Anyway, download MBAM from my signature (free).
Install it.
Run it, update via it's GUI.
Perform a quick scan.
Have items it finds deleted by MBAM.

Post log here.

Thanks.


Why can't Avast recognize it??


Because those things are rogue programs, not viruses. As such they can be altered very, very easyly and thus change their digital signature very frequently.
No AV protects 100% at all times - a little brain-usage on the user side would have prevented this.  ::)
« Last Edit: April 14, 2011, 01:15:43 PM by Zyndstoff »
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline _LA_

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brain usage in what way? what would have prevented it?

Offline Zyndstoff (aka Steven Gail)

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brain usage in what way? what would have prevented it?

For those kinds of progs it is usually necessary for the user to take some clicking action.
But nevermind, it might also be a drive-by infect. Don't let us argue, but get on with it, shall we?

Did you run MBAM?
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline Dieselman

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90% of malware infections are caused by the user behind the mouse.

Offline Joe S

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brain usage in what way? what would have prevented it?

Open the task manager kill your browser there and reboot system. Clicking on the Red X in popup can even start it.
Joe
Windows 7 Ultimate SP1 64 bit Intel Core 2 Quad Q9550 @2.83  8 Gigs Ram NVIDIA GeForce G9800 GT 1G

Offline Dieselman

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A simple keyboard click is all you need. Press Alt+F4 together.

area51

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1. download malware bytes.
2. update both malware bytes and avast!
3. run another scheduale boot scan with avast!, then run a full scan with malware bytes, if this doesnt fix the issue, go to 4.
4. go to run > cmd > type "tasklist" , copy all the output from the cmd and post it here.
5. and please watch out when you surf, if you have to enter into dangerous sites, use a sandbox (like the software sandboxie).

Offline Zyndstoff (aka Steven Gail)

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1. download malware bytes.
2. update both malware bytes and avast!
3. run another scheduale boot scan with avast!, then run a full scan with malware bytes, if this doesnt fix the issue, go to 4.
4. go to run > cmd > type "tasklist" , copy all the output from the cmd and post it here.
5. and please watch out when you surf, if you have to enter into dangerous sites, use a sandbox (like the software sandboxie).

What is the deeper sense of this post - he has been advised to do this already and chosen to not reappear.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

area51

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Quote
What is the deeper sense of this post - he has been advised to do this already and chosen to not reappear.
1. i told him to install mbam and then to perform a FULL scan.
2. while reading all the posts, i haven't noticed that you already told him to download this software.
3. give this guy some time..
4. and i wrote some more guideliness which you didn't even gave him. my post is much more different than yours.