Author Topic: !! NEW !! - Avast Pre-Release Version 6.0.1086  (Read 93966 times)

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LorenzoC

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Re: !! NEW !! - Avast Pre-Release Version 6.0.1086
« Reply #180 on: April 18, 2011, 08:33:01 PM »
"avast! is not intentionally "screwing" with Media Player"

I bet. You must be insane to "intentionally screw" stuff.

"There's probably some conflict/bug somewhere"

I bet again. It is a progress, so far I have been reading it was my fault. :)

"but we were unable to simulate it on our machines so far, so it's kinda hard to do anything about it at the moment"

Well this is a bit worrying, don't you think?
Fortunately we aren't speaking of a critical issue...

Offline Zyndstoff (aka Steven Gail)

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Re: !! NEW !! - Avast Pre-Release Version 6.0.1086
« Reply #181 on: April 18, 2011, 08:42:39 PM »
"avast! is not intentionally "screwing" with Media Player"

I bet. You must be insane to "intentionally screw" stuff.

"There's probably some conflict/bug somewhere"

I bet again. It is a progress, so far I have been reading it was my fault. :)

"but we were unable to simulate it on our machines so far, so it's kinda hard to do anything about it at the moment"

Well this is a bit worrying, don't you think?
Fortunately we aren't speaking of a critical issue...


Why is it worrying?
If it is not reproducable, it isn't. There are users that report this thing - I haven't counted them, but can't be much more than - highly exaggerated - 25.
Not many from out 125.000.000 overall Avast users.
So it is not a general Avast problem, but a specific one to a few PC and their configuration.

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Offline igor

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Re: !! NEW !! - Avast Pre-Release Version 6.0.1086
« Reply #182 on: April 18, 2011, 08:43:02 PM »
Well, what can I say... I can imagine much more worrying things, but yes, it's very strange - and it's not completely clear what else might be affected (because it's not clear why should this be happening in the first place). That's why the QA guys are trying to get some common factor, if there's any... why it happens there, but not on their machines with the same configuration.

Offline igor

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Re: !! NEW !! - Avast Pre-Release Version 6.0.1086
« Reply #183 on: April 18, 2011, 08:45:21 PM »
Your counts are (very) wrong. Those millions of users don't come to this forum to report - most of them probably don't even start Media Player, so they don't know. It's a few thousands of (kinda active) people on the forum, let's say.
Guessing from past issues - 25 users on the forum... is quite a big number.

(But - the more strange it is that we cannot reproduce the behavior... there must be something else missing, some other software running on the machine, or some specific setting... something.)
« Last Edit: April 18, 2011, 08:47:05 PM by igor »

LorenzoC

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Re: !! NEW !! - Avast Pre-Release Version 6.0.1086
« Reply #184 on: April 18, 2011, 08:59:55 PM »
@Igor
Yes, I am still using AVAST because (apparently) it is not major.
But like you have guessed, the fact that it is UNKNOWN, considering that Windows Media Player is a common component of Windows and how critical any antivirus is, is a bit worrying in my opinion.

@Zyndstoff
"Why is it worrying? If it is not reproducable, it isn't."
You should say "until AVAST team cannot reproduce it, it is unlikely they could fix it".
A different story. Saying "it is not reproducible" like saying the issue does not exist is the last thing you can say to somebody who is seeing the "not reproducible event" in front of him.
« Last Edit: April 18, 2011, 09:01:55 PM by LorenzoC »