Author Topic: NEED HELP  (Read 17141 times)

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ladygaga345

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Re: NEED HELP
« Reply #15 on: April 20, 2011, 06:30:14 AM »
Quote
Just install it and probably will takes hours of time to finish the installation.
Not the program I listed.   SP# takes a very long time but that's a different matter.

@ ladygag
I don't use Windows XP and don't know which items you no longer want appearing in the context menu.

ok thanks. hope i could get rid of these problems

yongsua

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Re: NEED HELP
« Reply #16 on: April 20, 2011, 10:47:07 AM »
Quote
Just install it and probably will takes hours of time to finish the installation.
Not the program I listed.   SP# takes a very long time but that's a different matter.


Oops...Sorry. :-[

SafeSurf

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Re: NEED HELP
« Reply #17 on: April 20, 2011, 11:11:02 AM »
It appears from your original screen shot that you have installed some kind of Yahoo toolbar(s).  You can go under search and uninstall these Yahoo tool bars unless you need them for some reason, like a DSL connection with AT&T.  IMO, I do not install toolbars because they often bring along adware with them.  If you find that you are unable to uninstall them in Normal Mode, then try uninstalling them in Safe Mode.

ladygaga345

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Re: NEED HELP
« Reply #18 on: April 20, 2011, 11:17:42 AM »
It appears from your original screen shot that you have installed some kind of Yahoo toolbar(s).  You can go under search and uninstall these Yahoo tool bars unless you need them for some reason, like a DSL connection with AT&T.  IMO, I do not install toolbars because they often bring along adware with them.  If you find that you are unable to uninstall them in Normal Mode, then try uninstalling them in Safe Mode.

got the problem fixed. thanks for the help. Now the real problem is that I cant update my windows xp. WHen I go to the update.microsoft.com and choose install. then the download bar appears then after that all was successfully downloaded then it went on installing and it ALWAYS FAILED TO INSTALL. ???

SafeSurf

  • Guest
Re: NEED HELP
« Reply #19 on: April 20, 2011, 11:25:39 AM »
Did you reboot after doing the uninstall of the toolbars first?

It will take a long while to update from SP2 to SP3.  Make sure you have a good Internet connection or do it during an off-peak time.

Offline Zyndstoff (aka Steven Gail)

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Re: NEED HELP
« Reply #20 on: April 20, 2011, 11:27:56 AM »
Download the SP 3 stand-alone installer and run it (from an account with administrator rights).

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

ladygaga345

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Re: NEED HELP
« Reply #21 on: April 20, 2011, 11:30:33 AM »
Did you reboot after doing the uninstall of the toolbars first?

It will take a long while to update from SP2 to SP3.  Make sure you have a good Internet connection or do it during an off-peak time.

Yea and it gives failure to download update when i update it to SP3. then i tried to download other updates and it failed again.

SafeSurf

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Re: NEED HELP
« Reply #22 on: April 20, 2011, 11:34:10 AM »
Did you reboot?  Have you cleaned out your temporary Internet files?

Can you surf the Internet OK?  If not, you may need to try at a later time when traffic is better to do the update.

ladygaga345

  • Guest
Re: NEED HELP
« Reply #23 on: April 20, 2011, 11:37:15 AM »
Download the SP 3 stand-alone installer and run it (from an account with administrator rights).

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4

ok downloading now.

ladygaga345

  • Guest
Re: NEED HELP
« Reply #24 on: April 20, 2011, 01:36:43 PM »
just updated the computer and now my pc is SP3 now. But still cannot get any updates.

here's an attachment after the updates have been downloaded and then failed to install.
and something is weird going on my firewall. i didnt know that my firewall was turned off. and windows didnt notify me that my firewall has been turned off. i really dont know whats hap happening  ??? ???

Offline Zyndstoff (aka Steven Gail)

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Re: NEED HELP
« Reply #25 on: April 20, 2011, 01:42:31 PM »
Click on MBAM in my signature and download free version.
Install.
Start MBAM and perform an update via it's GUI (important!).
Run a quick scan (takes just a few minutes).
Post log (appears automatically) here.

Thx
« Last Edit: April 20, 2011, 01:44:28 PM by Zyndstoff (aka Steven Gail) »
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
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ladygaga345

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Re: NEED HELP
« Reply #26 on: April 20, 2011, 01:44:22 PM »
Click on MBAM in my signature and download free version.
Install.
Start MBAM and perform an update via it's GUI (important!).
Run a quick scan.
Post log (appears automatically) here.

Thx

here's the screen shot of the failure update

Offline Zyndstoff (aka Steven Gail)

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Re: NEED HELP
« Reply #27 on: April 20, 2011, 01:44:51 PM »
Click on MBAM in my signature and download free version.
Install.
Start MBAM and perform an update via it's GUI (important!).
Run a quick scan.
Post log (appears automatically) here.

Thx

here's the screen shot of the failure update

Where?
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline Zyndstoff (aka Steven Gail)

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Re: NEED HELP
« Reply #28 on: April 20, 2011, 01:46:47 PM »
Click on MBAM in my signature and download free version.
Install.
Start MBAM and perform an update via it's GUI (important!).
Run a quick scan (takes just a few minutes).
Post log (appears automatically) here.

Thx
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

ladygaga345

  • Guest
Re: NEED HELP
« Reply #29 on: April 20, 2011, 02:03:19 PM »
Click on MBAM in my signature and download free version.
Install.
Start MBAM and perform an update via it's GUI (important!).
Run a quick scan (takes just a few minutes).
Post log (appears automatically) here.

Thx

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6406

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/20/2011 8:02:30 PM
mbam-log-2011-04-20 (20-02-25).txt

Scan type: Quick scan
Objects scanned: 135511
Time elapsed: 2 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
d:\WINDOWS\system32\strun.exe (PUP.StartUpManager) -> No action taken.

here it is. what should i do with the infected file?
« Last Edit: April 20, 2011, 02:07:22 PM by ladygaga345 »