Author Topic: windows explorer hanging with avast  (Read 9927 times)

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hany3

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windows explorer hanging with avast
« on: April 19, 2011, 09:48:25 PM »
when i open any folder have many exe's present like a game folder the windows explorer takes many seconds "6 seconds average" to load and every time i open such kind of folders i got the same slow loading
i think avast causes that kind of windows explorer hanging this problem suddenly disappear when i uncheck "scan when executing"

such problem wasn't in the 1st versions of avast 5.0 become obvious in later versions of avast 5 and avast 6
ans it was the main reason why i switched to avira

any solution to this problem without having to uncheck the "scan program when executing " in expert settings in the realtime shield ?
thanks in advance

Dieselman

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Re: windows explorer hanging with avast
« Reply #1 on: April 19, 2011, 09:52:30 PM »
What other real time security are you running?

hany3

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Re: windows explorer hanging with avast
« Reply #2 on: April 20, 2011, 12:02:44 AM »
avast is the only realtime security installed

xp sp3
core2duo 2.66
2gb ram
nvidia 9500 gt 1gb

Offline Coolmario88

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Re: windows explorer hanging with avast
« Reply #3 on: April 20, 2011, 12:06:35 AM »
Did you have any other security program before you installed avast? If yes how did you remove it?
OS: Windows 11 64-bit
Webbrowser: Mozilla Firefox
PC Specs: Intel i5-12400f, Nvidia RTX 3050, 16gb ram, 1.5TB SSD(s).

Dieselman

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Re: windows explorer hanging with avast
« Reply #4 on: April 20, 2011, 12:26:09 AM »
Did you change any settings in Avast? Maybe turn "all packers" on?

Offline pk

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Re: windows explorer hanging with avast
« Reply #5 on: April 20, 2011, 12:50:18 AM »
do you have the latest avast version?
if so, please execute process monitor, start collecting data, then go that folder which takes ~6sec, then stop logging. Save the report (use "All events"), and send me compressed report file to my email. Thanks.

hany3

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Re: windows explorer hanging with avast
« Reply #6 on: April 20, 2011, 01:27:14 AM »
Did you have any other security program before you installed avast? If yes how did you remove it?

no , i have a clean install of avast

hany3

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Re: windows explorer hanging with avast
« Reply #7 on: April 20, 2011, 01:30:02 AM »
do you have the latest avast version?
if so, please execute process monitor, start collecting data, then go that folder which takes ~6sec, then stop logging. Save the report (use "All events"), and send me compressed report file to my email. Thanks.
yes it happened with all avast versions 6
even with the latest avast 6.0.1091
but what mean by process monitor do u mean process monitor program or it's a hidden function inside avast , pleas explain more

hany3

  • Guest
Re: windows explorer hanging with avast
« Reply #8 on: April 20, 2011, 01:30:54 AM »
Did you change any settings in Avast? Maybe turn "all packers" on?
no just the default settings

Offline pk

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Re: windows explorer hanging with avast
« Reply #9 on: April 20, 2011, 01:35:02 AM »
but what mean by process monitor do u mean process monitor program or it's a hidden function inside avast , pleas explain more

http://technet.microsoft.com/en-us/sysinternals/bb896645

Dieselman

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Re: windows explorer hanging with avast
« Reply #10 on: April 20, 2011, 01:36:12 AM »
Please try this.

1. Download a fresh copy of Avast Free 6.0.1091 from this link. http://forum.avast.com/index.php?topic=76488.0
2. Download the Avast Uninstall Utility and uninstall your current Avast. http://www.avast.com/uninstall-utility
3. Reboot and install the newly downloaded Avast.
4. Report back.

Nesivos

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Re: windows explorer hanging with avast
« Reply #11 on: April 20, 2011, 01:42:24 AM »
Go into Scan Computer---Scan Now---Scan From Windows Explorer and Change your settings

Under Performance set it to high and check both Cache boxes

Lot at the other settings and adjust accordingly.



Dieselman

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Re: windows explorer hanging with avast
« Reply #12 on: April 20, 2011, 01:46:53 AM »
Go into Scan Computer---Scan Now---Scan From Windows Explorer and Change your settings

Under Performance set it to high and check both Cache boxes

Lot at the other settings and adjust accordingly.




What does this have to do with her issues at hand? That is for performing a scan from witin Windows Explorer. That is not her issue. Setting it to high just increases the priority of the scan.
« Last Edit: April 20, 2011, 01:49:05 AM by Dieselman »

hany3

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Re: windows explorer hanging with avast
« Reply #13 on: April 20, 2011, 02:44:50 AM »
here's the log file of process monitor

http://www.mediafire.com/?nmm7kaxk48m9k7x

btw Dieselman , u should say "his" not "her" lol

best regards

Dr. hany

Dieselman

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Re: windows explorer hanging with avast
« Reply #14 on: April 20, 2011, 02:47:17 AM »
His/her doesn't matter. Getting your problem solved does. Please try my suggestions first. When ever your having any sort of software issues its always best to uninstall and reinstall then go from there.