Author Topic: Serious computer crash  (Read 15862 times)

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Ghost2

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Re: Serious computer crash
« Reply #30 on: April 24, 2011, 07:50:53 PM »
Actually I am wondering if your external hard disk is not overloaded...or that your computer is not reading it too slowly

No the hard disk isn't slow without Avast, but when Avast is turned on (after the permanent protection switched off and after switched on), writing to the hard drive is slow (halting). The HDD isn't overloaded (245 GB free)

Offline Tarq57

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Re: Serious computer crash
« Reply #31 on: April 24, 2011, 11:38:07 PM »
So the 300G hard drive is an external hard drive, then.

I recommend you try the MBAM program linked to in reply 18, first on your own computer. Run a quick scan. Have it remove anything found.
If anything was found, run a second, full scan. Remove anything found.
Reboot immediately if prompted.
Then, plug the external drive in and scan that.
Windows 10,Windows Firewall,Firefox w/Adblock.

Ghost2

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Re: Serious computer crash
« Reply #32 on: April 25, 2011, 11:18:12 AM »
So the 300G hard drive is an external hard drive, then.

I recommend you try the MBAM program linked to in reply 18, first on your own computer. Run a quick scan. Have it remove anything found.
If anything was found, run a second, full scan. Remove anything found.
Reboot immediately if prompted.
Then, plug the external drive in and scan that.

Avast can't removes malwares?

Offline Tarq57

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Re: Serious computer crash
« Reply #33 on: April 25, 2011, 01:21:21 PM »
Mostly, Avast can, when it is detected.
MBAM is more aimed at trojans and rogues, and has a very good reputation as a demand (or resident) second scanner.
Try it.
Update it after installation. Updates are typically ~5Megs.
Windows 10,Windows Firewall,Firefox w/Adblock.

Ghost2

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Re: Serious computer crash
« Reply #34 on: April 25, 2011, 06:04:02 PM »
Mostly, Avast can, when it is detected.
MBAM is more aimed at trojans and rogues, and has a very good reputation as a demand (or resident) second scanner.
Try it.
Update it after installation. Updates are typically ~5Megs.

Ok, I've installed, updated and run.
It found 16 Trojans! Trojan.Agent

15 exe files (in C:\Windows\Temp) and 1 registry key


But the computer still crashes because of Avast!

Offline Asyn

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Re: Serious computer crash
« Reply #35 on: April 25, 2011, 06:07:16 PM »
Ok, I've installed, updated and run.
It found 16 Trojans! Trojan.Agent

Post the Mbam log.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Ghost2

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Re: Serious computer crash
« Reply #36 on: April 25, 2011, 06:11:27 PM »
Ok, I've installed, updated and run.
It found 16 Trojans! Trojan.Agent

Post the Mbam log.


It's hungarian.

Translation to english:

Malwarebytes Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6439

Windows 5.1.2600 Service packet 3
Internet Explorer 7.0.5730.11

The 2011.04.25. 17:30:55
mbam-log-2011-04-25 (17-30-55).txt

The type of an examination: Full examination (A:\|C:\|F:\|)
Examined objects: 240431
Time passed: 5 clocks, 16 minutes, 16 seconds

Infected memory processes: 0
Infected memory modules: 0
Infected system descriptor keys: 1
Infected system descriptor values: 0
Infected system descriptor data elements: 0
Infected portfolios: 0
Infected files: 15

Infected memory processes:
(Cannot be found malicious elements)

Infected memory modules:
(Cannot be found malicious elements)

Infected system descriptor keys:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000005-0000-0000-0000-100009000004} (Trojan.agent) -> Quarantined and deleted successfully.

Infected system descriptor values:
(Cannot be found malicious elements)

Infected system descriptor data elements:
(Cannot be found malicious elements)

Infected portfolios:
(Cannot be found malicious elements)

Infected files:
c:\WINDOWS\Temp\win14a7.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\win14c2.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\win1aa.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\win68c.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\win6e5.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\win733.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\wina34.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\wina4b.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\winad8.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\winaed.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\winc2d.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\winc40.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\wincc1.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\winccb.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\wind50.tmp.exe (Trojan.Agent) -> Quarantined and deleted successfully.
« Last Edit: April 25, 2011, 06:22:35 PM by Ghost2 »

Offline Asyn

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Re: Serious computer crash
« Reply #37 on: April 25, 2011, 06:37:08 PM »
1. Run a boot time scan with avast.
2. Run Mbam again.
If your system is clean follow step 3-6
3. Run CCleaner. http://www.piriform.com/ccleaner
4. Update your IE to version 8.
5. Run MS update.
6. Report back.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Ghost2

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Re: Serious computer crash
« Reply #38 on: April 25, 2011, 07:11:33 PM »
I don't use IE!

Offline Asyn

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Re: Serious computer crash
« Reply #39 on: April 25, 2011, 07:15:56 PM »
I don't use IE!

Your system does anyway. ;)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Ghost2

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Re: Serious computer crash
« Reply #40 on: April 25, 2011, 07:17:51 PM »
I don't use IE!

Your system does anyway. ;)


Default browser is Firefox, nothing use IE

Offline Asyn

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Re: Serious computer crash
« Reply #41 on: April 25, 2011, 07:20:55 PM »
Default browser is Firefox, nothing use IE

It doesn't matter which browser you use.

Edit: But you can skip 4., if you promise to follow 5. ;D
« Last Edit: April 25, 2011, 07:24:13 PM by Asyn »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Gopher John

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Re: Serious computer crash
« Reply #42 on: April 25, 2011, 08:56:13 PM »
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

YoKenny

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Re: Serious computer crash
« Reply #43 on: April 25, 2011, 09:08:50 PM »
I don't use IE!

Your system does anyway. ;)


Default browser is Firefox, nothing use IE
I see that you now have more than 20 posts which will permit you to update your profile to include signature information.

Please go to PROFILE then Modify Profile then Forum Profile Information then Please select your country: then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.

In Account Related Settings select Hide email address from public to prevent scammers and spammers harvesting your freemail.hu email address.

pcclean3453

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Re: Serious computer crash
« Reply #44 on: April 25, 2011, 10:01:13 PM »
You mean a decompression bomb? ??? A decompression bomb is either a too-big file to be scanned by avast!, or it's a zip file that dumps a HUGE amount of data on your hard drive.